InsertChat - AI Receptionist

com.insertchatPublished by insertchat.comOfficial publisherv2.1.0Updated Oct 29, 2026

AI receptionist and AI chatbot: inbox triage, reply drafts, leads, reports, and knowledge training.

VerifiedStreamable HTTPWeb executableCommunication & CollaborationData & AnalyticsBusiness & Commerce

Overview

AI-generated overview

Connects an assistant to an InsertChat AI receptionist workspace to triage conversations, review calls and chats, look up leads, read reports, and add a…

What you can do
  • Get a front desk brief across assistants: urgent, unassigned, waiting and needs-you conversations
  • Search and read AI receptionist calls and chatbot conversations, with summaries, callback briefs and reply drafts
  • Find contacts and leads, read their submitted inquiries and open related conversations
  • Read monthly conversation, resolution, contact, satisfaction and credit reports
  • Check knowledge sources and training status, see common customer questions, and import one web page as knowledge
When to use it
Useful when a business runs InsertChat assistants for phone, website chat, WhatsApp, email or SMS and wants to review and triage that front desk from a chat assistant instead of the dashboard. Also suited to checking training status and monthly performance.
Requirements
An InsertChat account with a workspace and at least one assistant. Contacts need an owner or admin role; reports also need analytics access. Sign-in is OAuth 2.0 with PKCE in a browser, scoped to the chosen workspace. The remote endpoint is api.insertchat.com over Streamable HTTP; no local runtime or API key is needed.
Before you install
Tool requests (assistant IDs, search queries, filters, URLs to import) go to InsertChat's hosted server, operated by MindCrafters LLC. The only write tool, add_source_url, imports one page and consumes one credit and one source slot; it does not crawl the site. Reply drafts require your review and are not sent by the tools, which also cannot place calls, book appointments or publish assistants. Clients that ignore the requested scope list get a default that adds workspace:open.

Installation

In SourceWeft

  1. Open InsertChat - AI Receptionist in the dashboard and add it to a workspace.
  2. Enable the server for the chats that should use its tools.

Web executable via Streamable HTTP. Remote servers run from the web runtime once configured in a workspace.

Use with an agent

Paste this prompt into Claude Code, Codex, Cursor or another agent — or into SourceWeft chat. The agent reads this server's install guide, shows you its publisher, endpoint and sign-in, and adds it to your client once you agree. Keys never go into a command.

Read https://sourceweft.com/mcp/com.insertchat%2Finsertchat/install.md and connect the MCP server it describes to my client. Before changing any config, show me its publisher, endpoint and sign-in method and wait for my OK. Never put an API key in a command or in a file I would commit; ask me where it should come from.

Read the install guide the agent follows

Other MCP clients

Add this to your client's mcpServers config.

{
  "mcpServers": {
    "insertchat-ai-receptionist": {
      "type": "http",
      "url": "https://api.insertchat.com/v2/mcp"
    }
  }
}

README

InsertChat - AI Receptionist

The official Claude plugin for InsertChat, the AI receptionist, AI phone agent, and AI chatbot for growing businesses. InsertChat answers phone calls, website chats, WhatsApp, email, and SMS with your business knowledge, captures leads, and hands conversations to your team in one shared inbox.

This plugin connects Claude to InsertChat's hosted MCP server and adds four guided skills, so you can run your front desk from Claude in chat, Cowork, and Claude Code.

What Claude can do

  • See what needs you: a front desk brief across your assistants with urgent, unassigned, waiting, and needs-you conversations.
  • Review calls and chats: search and read AI receptionist calls and AI chatbot conversations, then get summaries, callback briefs, and reply drafts that you send yourself.
  • Look up leads: find contacts, read their submitted inquiries, and open related conversations (owners and admins).
  • Track results: monthly conversation, resolution, contact, satisfaction, and credit reports (requires analytics access).
  • Train your assistant: check knowledge sources and training status, spot the questions customers ask, and add one web page (FAQ, services, opening hours) as knowledge after you confirm the assistant and URL.

Adding a URL imports one page, uses one credit and one source slot, and does not crawl the website. Setup and training checks do not verify every channel or prove a phone line or website widget is live.

Skills

SkillUse it for
get-startedConfirm the connection and pick a first task
ai-front-deskFront desk briefing, inbox triage, lead follow-up, monthly performance
ai-receptionistAI receptionist call reviews and callback briefs
ai-website-assistantWebsite chat knowledge gaps, training checks, adding a page

Install

From Claude: open Customize > Plugins, search for InsertChat, and add it once it is listed in Anthropic's directory.

In Claude Code, from this repository:

text
/plugin marketplace add MindCraftersGroup/claude-plugin/plugin install insertchat@insertchat-plugins

Then run /mcp, select insertchat, and sign in to your InsertChat account.

Other clients

The same repository works as a Cursor plugin (.cursor-plugin/plugin.json + mcp.json) and a Gemini CLI extension (gemini-extension.json):

text
gemini extensions install https://github.com/MindCraftersGroup/claude-plugin

Any MCP client can connect directly to https://api.insertchat.com/v2/mcp (Streamable HTTP, OAuth). The server is published in the official MCP Registry as com.insertchat/insertchat.

Example prompts

text
Show the calls and chats my AI receptionist needs me to handle.Summarize my latest unassigned website chat and draft a reply.Find my newest lead and tell me what they asked for.How did my AI receptionist and chatbot perform this month?Is my assistant fully set up, and has it finished training?Train my AI chatbot on my website's FAQ page: https://example.com/faq.

Requirements

  • An InsertChat account with access to a workspace and at least one assistant.
  • Contacts require an owner or admin role; reports also require analytics access.
  • Browser access to complete InsertChat OAuth sign-in.

What the plugin connects to and sends

The plugin contains no executable code. It declares one remote MCP server, https://api.insertchat.com/v2/mcp, operated by MindCrafters LLC. Claude sends tool requests (assistant IDs, search queries, filters, and URLs you ask to import) to that server and receives data from your InsertChat workspace. Nothing is sent anywhere else.

Sign-in uses OAuth 2.0 with PKCE and is scoped to the workspace you choose during authorization. The plugin requests these scopes: insertchat:apps:read, insertchat:agents:read, insertchat:sources:read, insertchat:sources:write, insertchat:inbox:read, insertchat:contacts:read, and insertchat:reports:read. Clients that ignore the requested scope list receive the server default, which adds insertchat:workspace:open (workspace links and InsertChat display preferences).

The only write tool is add_source_url: it imports one web page as knowledge and uses one credit and one source slot. Every other tool is read-only. The plugin cannot delete data, send customer messages, place calls, book appointments, change phone routing, manage credentials or billing, or publish assistants. Reply drafts stay in Claude until you send them yourself in InsertChat.

Privacy and security

See the privacy policy, terms, and security overview. You can disconnect at any time by removing the plugin or clearing its authentication in Claude.

Support

Contact InsertChat support or [email protected].

License

MIT

Source: README.md at commit 4cb01f5

Tools

0
SourceWeft has not read this server's tools yet.

Version history

1
  1. v2.1.0LatestOct 29, 2026

Score

85% of the applicable checks met

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