Zendesk MCP Server and API by Cotlet
dev.cotletPublished by cotlet.devOfficial publisherv1.0.2Updated Nov 11, 2026
Zendesk customer support platform MCP server: list tickets, reply to ticket, update ticket.
The publisher's own server: Cotlet
Overview
Remote MCP server for Zendesk customer support that lets an assistant list, reply to, and update support tickets.
- What you can do
- List support tickets in Zendesk
- Reply to a ticket
- Update ticket details
- When to use it
- Useful when an assistant should help triage or answer Zendesk support tickets, for example drafting replies or updating ticket status without switching to the Zendesk interface.
- Requirements
- A remote streamable HTTP endpoint at cotlet.dev; no local package. A Cotlet API key, sent as an Authorization header in the form Bearer followed by the key, obtained from the Cotlet site.
Installation
In SourceWeft
- Open Zendesk MCP Server and API by Cotlet in the dashboard and add it to a workspace.
- Enable the server for the chats that should use its tools.
Web executable via Streamable HTTP. Remote servers run from the web runtime once configured in a workspace.
Use with an agent
Paste this prompt into Claude Code, Codex, Cursor or another agent — or into SourceWeft chat. The agent reads this server's install guide, shows you its publisher, endpoint and sign-in, and adds it to your client once you agree. Keys never go into a command.
Read https://sourceweft.com/mcp/dev.cotlet%2Fzendesk/install.md and connect the MCP server it describes to my client. Before changing any config, show me its publisher, endpoint and sign-in method and wait for my OK. Never put an API key in a command or in a file I would commit; ask me where it should come from.Other MCP clients
Add this to your client's mcpServers config.
{
"mcpServers": {
"zendesk-and-api-by-cotlet": {
"type": "http",
"url": "https://cotlet.dev/mcp/v1/zendesk/connect"
}
}
}Tools
0Version history
1- v1.0.2LatestNov 11, 2026
Score
67% of the applicable checks met
How complete this listing is, computed from the registry entry, the endpoint and public sources. Not a rating of the server and not a statement that it is safe or working today: reachability is a dated check, and no installs or reviews go into the score.
- Reached in the last 30 daysRequired25 pts
- Auth declaredRequired10 pts
- Tools listedRequired15 pts
Answer tools/list without a credential, or ship a package that starts in a sandbox without one.
- DescriptionRequired15 pts
- Logo10 pts
- Documentation15 pts
Declare a GitHub repository with a README, or serve resource_documentation in the OAuth protected-resource metadata.
- LicenseNot applicable
A hosted service is used under its provider's terms, so no license is expected here. This check is left out of the percentage.
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