Pylon Mcp

io.github.JustinBeckwithPublished by GitHub account JustinBeckwithv1.1.2Updated Nov 3, 2026

MCP server for Pylon customer support platform

VerifiedSTDIODesktop onlyCommunication & CollaborationBusiness & Commerce

Overview

AI-generated overview

Local MCP server for the Pylon customer support platform, letting an assistant read and manage accounts, contacts, issues, tags and teams.

What you can do
  • Read organization details and list, get or search accounts and contacts
  • Create, update and delete accounts and contacts
  • List, get, search, create, update and delete issues, snooze issues, and manage issue followers
  • Redact messages on an issue
  • List, get, create, update and delete tags
  • List, get, create and update teams
When to use it
Useful when you work in Pylon for customer support and want an assistant to look up accounts, contacts or tickets and make routine changes without switching to the dashboard.
Requirements
Runs locally as a Node.js process (Node.js 24+), built from source with pnpm. Needs a Pylon API token in the PYLON_API_TOKEN environment variable, which only Admin users can create in the Pylon dashboard.
Before you install
The token grants Admin-level access to your Pylon workspace. Many tools write: they create, update and delete accounts, contacts, issues, tags and teams, and redact messages, so changes can be destructive or hard to undo. Keep the token out of shared configuration files.

Installation

In SourceWeft

  1. Open Pylon Mcp in the dashboard and add it to a workspace.
  2. Enable the server for the chats that should use its tools.

Desktop only via STDIO. STDIO servers start a local process, so they need the SourceWeft desktop host.

Other MCP clients

Follow the launch instructions in the repository.

README

pylon-mcp

[pylon-mcp]

MCP (Model Context Protocol) server for Pylon customer support platform.

Installation

bash
corepack enablepnpm installpnpm run build

Configuration

  1. Copy the example environment file:

    bash
    cp .env.example .env

  2. Edit .env and add your Pylon API token:

    PYLON_API_TOKEN=your_api_token_here

You can generate an API token from the Pylon dashboard. Note: Only Admin users can create API tokens.

Usage

With Claude Desktop

Add to your Claude Desktop configuration (~/Library/Application Support/Claude/claude_desktop_config.json on macOS):

json
{  "mcpServers": {    "pylon": {      "command": "node",      "args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]    }  }}

With Claude Code

Add to your Claude Code MCP settings:

json
{  "mcpServers": {    "pylon": {      "command": "node",      "args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]    }  }}

Available Tools

Organization

  • pylon_get_organization - Get information about your Pylon organization

Accounts

  • pylon_list_accounts - List all accounts with pagination
  • pylon_get_account - Get a specific account by ID
  • pylon_create_account - Create a new account
  • pylon_update_account - Update an existing account
  • pylon_delete_account - Delete an account
  • pylon_search_accounts - Search accounts with filters

Contacts

  • pylon_list_contacts - List all contacts with pagination
  • pylon_get_contact - Get a specific contact by ID
  • pylon_create_contact - Create a new contact
  • pylon_update_contact - Update an existing contact
  • pylon_delete_contact - Delete a contact
  • pylon_search_contacts - Search contacts with filters

Issues

  • pylon_list_issues - List issues within a time range
  • pylon_get_issue - Get a specific issue by ID
  • pylon_create_issue - Create a new issue/ticket
  • pylon_update_issue - Update an existing issue
  • pylon_delete_issue - Delete an issue
  • pylon_search_issues - Search issues with filters
  • pylon_snooze_issue - Snooze an issue until a specific time
  • pylon_get_issue_followers - Get issue followers
  • pylon_update_issue_followers - Add/remove issue followers

Messages

  • pylon_redact_message - Redact a message from an issue

Tags

  • pylon_list_tags - List all tags
  • pylon_get_tag - Get a specific tag by ID
  • pylon_create_tag - Create a new tag
  • pylon_update_tag - Update an existing tag
  • pylon_delete_tag - Delete a tag

Teams

  • pylon_list_teams - List all teams
  • pylon_get_team - Get a specific team by ID
  • pylon_create_team - Create a new team
  • pylon_update_team - Update an existing team

Requirements

  • Node.js 24+
  • Pylon API token (Admin access required)

License

MIT

Source: README.md at commit 8898e79

Tools

0
SourceWeft has not started this package in its sandbox yet, so its tools are not known.

Version history

1
  1. v1.1.2LatestSep 16, 2026

Score

50% of the applicable checks met

How complete this listing is, computed from the registry entry, the endpoint and public sources. Not a rating of the server and not a statement that it is safe or working today: reachability is a dated check, and no installs or reviews go into the score.

  • Reached in the last 30 days25 pts

    Keep the endpoint answering the MCP handshake; SourceWeft probes it every 30 days.

  • Auth declared10 pts

    Declare the credential headers in the registry entry, or keep the endpoint answering the probe so its auth can be classified.

  • Tools listed15 pts

    Answer tools/list without a credential, or ship a package that starts in a sandbox without one.

  • DescriptionRequired15 pts
  • Logo10 pts
  • Documentation15 pts
  • License10 pts