ServiceNow MCP Server (NowAIKit)

io.github.aartiqPublished by GitHub account aartiqv4.7.3Updated Oct 27, 2026

ServiceNow MCP server: 450+ tools for Claude, ChatGPT, Copilot & any AI. Read-only by default.

VerifiedSTDIODesktop onlyProductivity & WorkflowDeveloper ToolsData & Analytics

Overview

AI-generated overview

Local MCP server that connects AI assistants to a ServiceNow instance with 500+ tools for ITSM, CMDB, scripting and automation, read-only by default.

What you can do
  • Query and read records across ITSM, ITOM, CMDB, HRSD, CSM and portal data
  • Create and change records, business rules and other artifacts when write flags are enabled
  • Run server-side aggregate reports and impact analysis on tables, fields and scripts
  • Execute ATF test suites and scripting operations when explicitly enabled
  • Pull ServiceNow artifacts to local files with Local Sync
  • Look up ServiceNow documentation and API syntax
When to use it
Useful when you work with ServiceNow and want an assistant to answer questions about incidents, changes, CMDB health or configuration, or to build and automate instance artifacts in plain English. Read-only defaults make it reasonable for exploration before enabling writes.
Requirements
Node.js 20+ and a local install of the npm package nowaikit (stdio transport). Needs a ServiceNow instance URL in SERVICENOW_INSTANCE_URL plus credentials: basic auth via SERVICENOW_BASIC_USERNAME and SERVICENOW_BASIC_PASSWORD, or OAuth via SERVICENOW_AUTH_METHOD. Optional flags such as WRITE_ENABLED, SCRIPTING_ENABLED, CMDB_WRITE_ENABLED, ATF_ENABLED and MCP_TOOL_PACKAGE control capabilities.
Before you install
Stores ServiceNow credentials (SERVICENOW_BASIC_USERNAME, SERVICENOW_BASIC_PASSWORD) in the client config; use a least-privilege account. Write, scripting, CMDB write and ATF execution are opt-in flags but can modify or run things on a live instance once enabled. Install only from the official npm package or the vendor site, as the README warns about copycat downloads.

Installation

In SourceWeft

  1. Open ServiceNow MCP Server (NowAIKit) in the dashboard and add it to a workspace.
  2. Enable the server for the chats that should use its tools.

Desktop only via STDIO. STDIO servers start a local process, so they need the SourceWeft desktop host.

Other MCP clients

Follow the launch instructions in the repository.

README

[NowAIKit ServiceNow MCP Server]

[npm] [Tools] [MCP] [License: Source Available]

ServiceNow MCP Server (NowAIKit)

Connect Claude, ChatGPT, Gemini, Cursor, Copilot, or any AI, to ServiceNow.

500+ tools across ITSM, ITOM, CMDB, HRSD, CSM, Flow Designer, scripting & portal. Read, build, query and automate any instance in plain English.

New in 4.4 to 4.7: impact analysis (list_table_config / find_field_references / find_script_references) to see what depends on a table, field or script before you change it, Local Sync to pull artifacts to local files, and aggregate_report for server-side reports (count plus averages, no truncation).

🚀 Install (2 minutes)

Requires Node.js 20+.

bash
# 1 — installnpm install -g nowaikit
# 2 — run the wizard: it detects your AI clients and writes their config for younpx nowaikit setup

Restart your AI client (Claude Desktop, Cursor, …) and start asking. Done.

Prefer a UI? npx nowaikit web for a local dashboard — or use NowAIKit Cloud (nothing to install).

🔌 Manual setup (skip the wizard)

Add this to your client's MCP config (Claude Desktop claude_desktop_config.json, Cursor ~/.cursor/mcp.json, etc.):

json
{  "mcpServers": {    "nowaikit": {      "command": "npx",      "args": ["-y", "nowaikit"],      "env": {        "SERVICENOW_INSTANCE_URL": "https://yourcompany.service-now.com",        "SERVICENOW_BASIC_USERNAME": "your_username",        "SERVICENOW_BASIC_PASSWORD": "your_password"      }    }  }}

OAuth, multiple instances, and per-client steps → Client setup · OAuth setup.

No instance? Grab a free Personal Developer Instance at developer.servicenow.com.

💬 Use it — just ask

  • "How many active P1 incidents are open right now?"
  • "Show me the 5 most recent changes and their risk."
  • "Create a business rule on the incident table that…"
  • "Run the ATF suite for the HR onboarding flow."
  • "What's the CMDB health for our prod CIs?"
  • "Look up GlideRecord.addEncodedQuery in the ServiceNow docs and show the syntax."

Read-only by default. Write, scripting and CMDB changes are opt-in flags — prod can't be modified by accident.

📚 Docs

Installation · Client setupAll 500+ tools · Tool packages
Multi-instance · OAuthScripting · ATF · Reporting

Full guides & product home → nowaikit.com

🧩 Part of the NowAIKit suite

  • 🌐 nowaikit.com — docs, guides & product home
  • ☁️ NowAIKit Cloud — the toolkit in your browser, no install
  • 📦 nowaikit-sdk — TypeScript ServiceNow client library
  • 🧰 NowAIKit Builder (VS Code) · NowAIKit Utils (browser extension)

⚠️ Official distribution only: install from npm (nowaikit) or nowaikit.com. NowAIKit is never shipped as a downloadable GitHub .zip — beware copycat "download" repos.

© 2026 NowAIKit · Source available under the Elastic License 2.0

Source: README.md at commit 4b5b646

Tools

0
SourceWeft has not started this package in its sandbox yet, so its tools are not known.

Version history

1
  1. v4.7.3LatestSep 16, 2026

Score

40% of the applicable checks met

How complete this listing is, computed from the registry entry, the endpoint and public sources. Not a rating of the server and not a statement that it is safe or working today: reachability is a dated check, and no installs or reviews go into the score.

  • Reached in the last 30 days25 pts

    Keep the endpoint answering the MCP handshake; SourceWeft probes it every 30 days.

  • Auth declared10 pts

    Declare the credential headers in the registry entry, or keep the endpoint answering the probe so its auth can be classified.

  • Tools listed15 pts

    Answer tools/list without a credential, or ship a package that starts in a sandbox without one.

  • DescriptionRequired15 pts
  • Logo10 pts
  • Documentation15 pts
  • License10 pts

    Declare a license in the repository or the registry entry.