ServiceNow MCP Server

io.github.habenaniPublished by GitHub account habenaniv1.0.1Updated Oct 24, 2026

400+ ServiceNow tools across all modules — ITSM, CMDB, HRSD, CSM, SecOps, and more.

VerifiedSTDIODesktop onlyProductivity & WorkflowCloud & InfrastructureDeveloper Tools

Overview

AI-generated overview

A local MCP server that connects an AI assistant to a ServiceNow instance, exposing hundreds of tools to read, query, build and automate ITSM, CMDB, HRSD, CSM,

What you can do
Query and read ServiceNow records across ITSM, ITOM, CMDB, HRSD, CSM and portal modules in plain language, including counts, recent changes and CMDB health checks.
When to use it
Use it when you work with a ServiceNow instance and want an AI assistant to answer questions about incidents, changes, CIs or other records, or to build and automate configuration with review.
Requirements
Runs locally as an npm package (nowaikit) over stdio; requires Node.js 20 or later. Needs a ServiceNow instance URL in SERVICENOW_INSTANCE_URL and credentials via SERVICENOW_BASIC_USERNAME and SERVICENOW_BASIC_PASSWORD, or OAuth selected with SERVICENOW_AUTH_METHOD. Network access to the instance is required.
Before you install
The server holds ServiceNow credentials and can act with that account's rights. Write, scripting, CMDB write, ATF and Now Assist features are off by default and enabled by flags such as WRITE_ENABLED, SCRIPTING_ENABLED, CMDB_WRITE_ENABLED and ATF_ENABLED; enabling them lets the assistant create or change records, scripts and configuration. Install only from the official npm package or the vendor site, not from copycat download repositories.

Installation

In SourceWeft

  1. Open ServiceNow MCP Server in the dashboard and add it to a workspace.
  2. Enable the server for the chats that should use its tools.

Desktop only via STDIO. STDIO servers start a local process, so they need the SourceWeft desktop host.

Other MCP clients

Follow the launch instructions in the repository.

README

[NowAIKit ServiceNow MCP Server]

[npm] [Tools] [MCP] [License: Source Available]

ServiceNow MCP Server (NowAIKit)

Connect Claude, ChatGPT, Gemini, Cursor, Copilot, or any AI, to ServiceNow.

500+ tools across ITSM, ITOM, CMDB, HRSD, CSM, Flow Designer, scripting & portal. Read, build, query and automate any instance in plain English.

New in 4.4 to 4.7: impact analysis (list_table_config / find_field_references / find_script_references) to see what depends on a table, field or script before you change it, Local Sync to pull artifacts to local files, and aggregate_report for server-side reports (count plus averages, no truncation).

🚀 Install (2 minutes)

Requires Node.js 20+.

bash
# 1 — installnpm install -g nowaikit
# 2 — run the wizard: it detects your AI clients and writes their config for younpx nowaikit setup

Restart your AI client (Claude Desktop, Cursor, …) and start asking. Done.

Prefer a UI? npx nowaikit web for a local dashboard — or use NowAIKit Cloud (nothing to install).

🔌 Manual setup (skip the wizard)

Add this to your client's MCP config (Claude Desktop claude_desktop_config.json, Cursor ~/.cursor/mcp.json, etc.):

json
{  "mcpServers": {    "nowaikit": {      "command": "npx",      "args": ["-y", "nowaikit"],      "env": {        "SERVICENOW_INSTANCE_URL": "https://yourcompany.service-now.com",        "SERVICENOW_BASIC_USERNAME": "your_username",        "SERVICENOW_BASIC_PASSWORD": "your_password"      }    }  }}

OAuth, multiple instances, and per-client steps → Client setup · OAuth setup.

No instance? Grab a free Personal Developer Instance at developer.servicenow.com.

💬 Use it — just ask

  • "How many active P1 incidents are open right now?"
  • "Show me the 5 most recent changes and their risk."
  • "Create a business rule on the incident table that…"
  • "Run the ATF suite for the HR onboarding flow."
  • "What's the CMDB health for our prod CIs?"
  • "Look up GlideRecord.addEncodedQuery in the ServiceNow docs and show the syntax."

Read-only by default. Write, scripting and CMDB changes are opt-in flags — prod can't be modified by accident.

📚 Docs

Installation · Client setupAll 500+ tools · Tool packages
Multi-instance · OAuthScripting · ATF · Reporting

Full guides & product home → nowaikit.com

🧩 Part of the NowAIKit suite

  • 🌐 nowaikit.com — docs, guides & product home
  • ☁️ NowAIKit Cloud — the toolkit in your browser, no install
  • 📦 nowaikit-sdk — TypeScript ServiceNow client library
  • 🧰 NowAIKit Builder (VS Code) · NowAIKit Utils (browser extension)

⚠️ Official distribution only: install from npm (nowaikit) or nowaikit.com. NowAIKit is never shipped as a downloadable GitHub .zip — beware copycat "download" repos.

© 2026 NowAIKit · Source available under the Elastic License 2.0

Source: README.md at commit 4b5b646

Tools

0
SourceWeft has not started this package in its sandbox yet, so its tools are not known.

Version history

1
  1. v1.0.1LatestSep 16, 2026

Score

40% of the applicable checks met

How complete this listing is, computed from the registry entry, the endpoint and public sources. Not a rating of the server and not a statement that it is safe or working today: reachability is a dated check, and no installs or reviews go into the score.

  • Reached in the last 30 days25 pts

    Keep the endpoint answering the MCP handshake; SourceWeft probes it every 30 days.

  • Auth declared10 pts

    Declare the credential headers in the registry entry, or keep the endpoint answering the probe so its auth can be classified.

  • Tools listed15 pts

    Answer tools/list without a credential, or ship a package that starts in a sandbox without one.

  • DescriptionRequired15 pts
  • Logo10 pts
  • Documentation15 pts
  • License10 pts

    Declare a license in the repository or the registry entry.