Freshdesk Mcp

io.github.mrfentmenPublished by GitHub account mrfentmenv1.1.0Updated Oct 27, 2026

Query Freshdesk: tickets, ticket details, contacts.

VerifiedSTDIODesktop onlyBusiness & Commerce

Server details

Identifier: io.github.mrfentmen/freshdesk-mcp
Transport: STDIO
Runtime: Desktop only
Trust: Verified
Published: Oct 17, 2026

Security note

MCP servers receive tool arguments from a conversation and may perform external actions. Review what a server can do before you enable it, and give it only the access it needs.

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Overview

AI-generated overview

Local MCP server that lets an assistant query Freshdesk support data: tickets, individual ticket details, and contacts.

What you can do: Look up Freshdesk tickets and retrieve individual ticket details
Look up contacts in the Freshdesk account
No tool list is published, so the exact operations beyond these queries are not documented.
When to use it: Useful when an assistant needs to read Freshdesk support tickets or contact records while helping with customer support questions, triage, or account lookups.
Requirements: Runs as a local process on the user's machine, installed from the npm package @mrfentmen/freshdesk-mcp over stdio. Desktop client only; no web execution. The manifest declares no authentication, environment variables, or headers, so how it reaches a Freshdesk account is not documented.

Before you install

The manifest declares no credentials, yet the server queries Freshdesk data, so expect to supply Freshdesk API access in some undocumented way; review the package before installing. Ticket and contact data is customer data, so consider what is sent to the model provider. No README or tool list is available to confirm whether it only reads or also changes records.

Installation

In SourceWeft

Open Freshdesk Mcp in the dashboard and add it to a workspace.
Enable the server for the chats that should use its tools.

Desktop only via STDIO. STDIO servers start a local process, so they need the SourceWeft desktop host.

Other MCP clients

Follow the launch instructions in the repository.

README

This repository has no README.

Tools

SourceWeft has not started this package in its sandbox yet, so its tools are not known.

Version history

v1.1.0LatestOct 17, 2026

Score

25% of the applicable checks met

How complete this listing is, computed from the registry entry, the endpoint and public sources. Not a rating of the server and not a statement that it is safe or working today: reachability is a dated check, and no installs or reviews go into the score.

Reached in the last 30 days25 pts
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Auth declared10 pts
Declare the credential headers in the registry entry, or keep the endpoint answering the probe so its auth can be classified.
Tools listed15 pts
Answer tools/list without a credential, or ship a package that starts in a sandbox without one.
DescriptionRequired15 pts
Logo10 pts
Documentation15 pts
Declare a GitHub repository with a README, or serve resource_documentation in the OAuth protected-resource metadata.
License10 pts
Declare a license in the repository or the registry entry.