Bmc Helix Mcp

io.github.rod-anami-kyndrylPublished by GitHub account rod-anami-kyndrylv0.1.1Updated Oct 24, 2026

A MCP Server for BMC Helix ITSM API.

VerifiedSTDIODesktop onlyDatabasesProductivity & Workflow

Overview

AI-generated overview

A local MCP server that connects an assistant to BMC Helix ITSM REST APIs for SRE work such as reading forms, CMDB configuration items, and change and problem.

What you can do
Read records from any BMC Helix form, with query filters and record limits, including multi-page retrieval with offset-based pagination. Look up CMDB configuration items by unique Request ID or by name. Retrieve child task lists for a change request and find the configuration items associated with a change. Find the problem ID associated with an incident ticket.
When to use it
Useful for SRE and IT service management work where an assistant should look up incidents, changes, problems, tasks, and CMDB configuration items in a BMC Helix ITSM instance without switching tools.
Requirements
Runs locally as a Node.js process (Node v24, npm install and build). Requires HELIX_API_URL, HELIX_TOKEN_URL, HELIX_USERID and HELIX_PASSWORD, plus network access to the Helix instance. Optional settings cover the port, a bearer token, and TLS certificates and keys.
Before you install
The server holds BMC Helix API credentials (HELIX_USERID, HELIX_PASSWORD) and reads ITSM and CMDB data from your instance. The optional MCP_AUTH_TOKEN protects the endpoint; without it the server may be reachable by other parties. TLS settings involve certificate and private key file paths. The listed tools only read data.

Installation

In SourceWeft

  1. Open Bmc Helix Mcp in the dashboard and add it to a workspace.
  2. Enable the server for the chats that should use its tools.

Desktop only via STDIO. STDIO servers start a local process, so they need the SourceWeft desktop host.

Other MCP clients

Follow the launch instructions in the repository.

README

BMC Helix MCP Server

The BMC Helix MCP Server is a Model Context Protocol (MCP) server for SRE operations using BMC Helix ITSM REST APIs. It is implemented in TypeScript, powered by Express, and optionally configurable with HTTPS/TLS.

For details on releases and updates, see the Changelog.

Project Features

  • Model Context Protocol (MCP) Support: Built with @modelcontextprotocol/sdk to seamlessly integrate with LLMs and coding assistants.
  • Form & CI Operations: Wraps native BMC Helix ITSM REST API calls for fetching and paginating table data, CMDB CI querying by ID or Name, tasks, associations, and relationship checking.
  • Express + HTTPS: Supports standard HTTP as well as secure HTTPS with complete TLS certificate validation configurations.
  • Node v24 and modern ES Module structure.

Directory Structure

  • src/mcp-server.ts: Fully-typed, rate-limited MCP Server application featuring express transport and tool mappings.
  • certs/: Holds local client and server CA keys, configurations, and scripts for secure TLS enablement.
  • tests/: Integration tests using a mock Helix Server to validate server endpoints, authorization, and tool schemas.

Registered MCP Tools

The server registers the following high-value tools:

  1. helix_get_table_data: Retrieve records from any BMC Helix form (e.g., HPD:IncidentInterface, CHG:Infrastructure Change) with optional query filters and record limits.
  2. helix_get_table_data_paginated: Automatically fetches and aggregates multi-page records from a form using offset-based pagination.
  3. helix_get_ci_by_id: Get a configuration item's attributes from BMC.CORE:BMC_BaseElement by its unique entry Request ID.
  4. helix_get_ci_by_name: Find CMDB records by name.
  5. helix_get_change_request_tasks: Retrieves children task lists from TMS:Task for a given Change ID (CRQ...).
  6. helix_get_problem_investigation_id: Finds the associated Problem ID for a given incident ticket.
  7. helix_get_change_configuration_items: Finds AST configuration items associated with a Change ID.

Installation & Setup

  1. Copy .env.example to .env and fill in your details:
bash
cp .env.example .env
  1. Configuration Settings in .env:
  • HELIX_API_URL: BMC Helix Entry level URL endpoint.
  • HELIX_TOKEN_URL: JWT Login payload URL endpoint.
  • HELIX_USERID / HELIX_PASSWORD: Helix API Credentials.
  • MCP_PORT: Web server running port (defaults to 3000).
  • MCP_AUTH_TOKEN: Optional API Authorization Bearer token to secure the MCP endpoint from external entities.
  • MCP_TLS_ENABLED: Set to true to enable TLS on the express listener.
  1. Retrieve TLS Certificates from BMC Helix:

If your BMC Helix instance uses self-signed, internal, or custom CA certificates, you can automatically retrieve the certificate chain using the helper script:

bash
./certs/helix-certs.sh https://your-helix-instance.onbmc.com

This retrieves the website's certificate chain via openssl and saves it to certs/helix-certs.pem. Then, reference it in your .env configuration:

env
HELIX_CERT_PATH=./certs/helix-certs.pem
  1. Install dependencies:
bash
npm install
  1. Build the application:
bash
npm run build
  1. Start the server (Dev / Production):
  • Production Mode: npm run start
  • Development Mode: npm run dev

Testing

The project includes an integration test suite implemented with Node's native test runner (via --test). It runs against a mock BMC Helix server environment to validate:

  • Server initialization & health status checks.
  • API authentication and security authorization filters (e.g., verifying MCP_AUTH_TOKEN behavior).
  • Tool definitions and structural query capability.
  • Exact end-to-end flow execution for tool retrievals (helix_get_table_data, helix_get_table_data_paginated, CI queries, and Change/Problem relationships).

To execute the test suite:

bash
npm test

This command will compile the TypeScript codebase into the production output directory, launch the integrated mock server, spawn the MCP Server as an isolated subprocess, and execute all validation assertions.


Contributing

We welcome contributions to this project! To contribute, please make sure your commits are signed off to certify compliance with the Developer Certificate of Origin (DCO).

Developer Certificate of Origin 1.1

DCO is a lightweight legal framework that ensures contributors have the right to submit their code under the project's open source license. By signing off your commits, you certify that you have the right to contribute the code and that it complies with the project's licensing terms.

DCO

How to Sign Off

To certify your agreement with the DCO, add a Signed-off-by line to every commit message. You can do this automatically by signing off your commit with the -s or --signoff flag:

bash
git commit -s -m "Your commit message"

This will append a line like the following to your commit message:

text
Signed-off-by: Jane Doe <[email protected]>

Changelog

See CHANGELOG.md for a history of changes.

License

This project is licensed under the MIT License.

Source: README.md at commit dcda57a

Tools

0
SourceWeft has not started this package in its sandbox yet, so its tools are not known.

Version history

1
  1. v0.1.1LatestSep 16, 2026

Score

40% of the applicable checks met

How complete this listing is, computed from the registry entry, the endpoint and public sources. Not a rating of the server and not a statement that it is safe or working today: reachability is a dated check, and no installs or reviews go into the score.

  • Reached in the last 30 days25 pts

    Keep the endpoint answering the MCP handshake; SourceWeft probes it every 30 days.

  • Auth declared10 pts

    Declare the credential headers in the registry entry, or keep the endpoint answering the probe so its auth can be classified.

  • Tools listed15 pts

    Answer tools/list without a credential, or ship a package that starts in a sandbox without one.

  • DescriptionRequired15 pts
  • Logo10 pts
  • Documentation15 pts
  • License10 pts

    Declare a license in the repository or the registry entry.