Atera MCP by usefulapi

io.usefulapiPublished by usefulapi.ioOfficial publisherv1.39.1Updated Nov 14, 2026

Check devices, alerts and tickets in Atera, and open tickets, comment or resolve alerts.

The publisher's own server: Ably MCP by usefulapi

VerifiedStreamable HTTPWeb executableCloud & InfrastructureSecurity & MonitoringBusiness & Commerce

Overview

AI-generated overview

Hosted MCP server for Atera that lets an assistant look up managed devices, alerts, tickets, customers and contracts, and open or update tickets.

What you can do
  • Read account, customers and contacts, including searching contacts by email or phone
  • Inspect managed devices (agents) by customer or machine name, with online status, hardware and installed or missing patches
  • Review monitoring alerts with severity and linked tickets, and mark an alert resolved
  • List, read, create and update helpdesk tickets, including comments and logged work hours
  • List service contracts with rates and billing periods, and browse knowledge-base articles
  • Check usage, request a feature, and upgrade or cancel the paid plan
When to use it
Useful for IT service providers and helpdesk teams on Atera who want to ask an assistant about device health, open alerts and ticket queues, or to draft and update tickets without switching apps.
Requirements
Remote endpoint only, no local install; connect with the server URL and sign in via OAuth. The login asks for an Atera API key (legacy key or JWT) from an Atera admin account on a paid Atera plan; keys are stored per user. A free tier allows 50 tool calls per month.
Before you install
Write tools create tickets and contacts, change ticket fields, post comments visible to end users and resolve alerts; confirm before running them. The Atera API key is entered at the hosted login page and stored by the third-party provider, so all queried Atera data passes through it. Paid plans cost $9/month (Pro) or $39/month (Pro+), billed via Stripe; upgrades charge the price difference immediately and cancellations are not refunded for the current period.

Installation

In SourceWeft

  1. Open Atera MCP by usefulapi in the dashboard and add it to a workspace.
  2. Enable the server for the chats that should use its tools.

Web executable via Streamable HTTP. Remote servers run from the web runtime once configured in a workspace.

Use with an agent

Paste this prompt into Claude Code, Codex, Cursor or another agent — or into SourceWeft chat. The agent reads this server's install guide, shows you its publisher, endpoint and sign-in, and adds it to your client once you agree. Keys never go into a command.

Read https://sourceweft.com/mcp/io.usefulapi%2Fatera/install.md and connect the MCP server it describes to my client. Before changing any config, show me its publisher, endpoint and sign-in method and wait for my OK. Never put an API key in a command or in a file I would commit; ask me where it should come from.

Read the install guide the agent follows

Other MCP clients

Add this to your client's mcpServers config.

{
  "mcpServers": {
    "atera-by-usefulapi": {
      "type": "http",
      "url": "https://atera.usefulapi.io/mcp"
    }
  }
}

README

Atera MCP by usefulapi

Use Atera from Claude, Cursor, or any MCP client — look up managed devices, monitoring alerts, tickets, customers and contracts, and open, update or comment on tickets. Hosted, no local install: connect with your own Atera credentials.

Live endpoint: https://atera.usefulapi.io/mcp · Homepage: https://usefulapi.io/atera

Connect

  • Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://atera.usefulapi.io/mcp.
  • Claude Code: claude mcp add --transport http atera https://atera.usefulapi.io/mcp, then run /mcp to log in.
  • VS Code: Add to VS Code.
  • Cursor and other clients: add the URL as a remote MCP server:
json
{  "mcpServers": {    "atera": {      "url": "https://atera.usefulapi.io/mcp"    }  }}

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your Atera credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/atera/

On first connect you'll provide your Atera API key (Admin → Data management → API; legacy key or JWT, paid Atera plan required). They're validated, stored per-user, and scoped to you — no keys in config files.

Tools

ToolTypeWhat it does
atera_get_accountreadGet the account
atera_list_customersreadList customers
atera_get_customerreadGet one customer
atera_list_agentsreadList agents (devices)
atera_get_agentreadGet one agent (device)
atera_find_agents_by_machinereadFind agents by machine name
atera_get_agent_patchesreadGet an agent's patches
atera_list_alertsreadList alerts
atera_list_ticketsreadList tickets
atera_get_ticketreadGet one ticket
atera_list_ticket_commentsreadList a ticket's comments
atera_list_ticket_work_hoursreadList a ticket's work hours
atera_list_contactsreadList contacts
atera_list_contractsreadList contracts
atera_list_kb_articlesreadList knowledge-base articles
atera_create_ticketwriteCreate a ticket
atera_update_ticketwriteUpdate a ticket
atera_add_ticket_commentwriteComment on a ticket
atera_create_contactwriteCreate a contact
atera_resolve_alertwriteResolve an alert
atera_usage_statusmetaUsage status (free-tier meter)
atera_request_featuremetaRequest a missing feature
atera_upgrademetaUpgrade to Pro or Pro+
atera_cancel_subscriptionmetaCancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)10,000 tool calls / month
Pro+ (per user)$39/mo or $390/yr (2 months free)100,000 tool calls / month

Each paid plan covers this server only. Ask your AI to run atera_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with atera_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with atera_upgrade before then undoes the cancel. Or write to [email protected].

License

MIT © usefulapi. Not affiliated with or endorsed by Atera.

Source: servers/atera/README.md at commit 3c1b3df

Tools

20

atera_get_account

Get the account

Fetch the Atera account this key belongs to — company name, plan, country and timezone. A cheap way to confirm the key works. Atera: GET /api/v3/account.

Takes no parameters.

atera_list_customers

List customers

List the customers (client companies) managed in Atera, paginated. Atera: GET /api/v3/customers.

Parameterspageitems_in_page

atera_get_customer

Get one customer

Fetch a single customer by id — address, domain, phone, notes. Atera: GET /api/v3/customers/{customerId}.

Parameterscustomer_idrequired

atera_list_agents

List agents (devices)

List Atera agents — the managed machines — with online status, last seen, OS, hardware and logged-in user. Pass customer_id to list only one customer's devices. Atera: GET /api/v3/agents or GET /api/v3/agents/customer/{customerId}.

Parameterspagecustomer_iditems_in_page

atera_get_agent

Get one agent (device)

Fetch a single agent by its AgentID — full device inventory, online status, IPs, OS build and last reboot. Atera: GET /api/v3/agents/{agentId}.

Parametersagent_idrequired

atera_find_agents_by_machine

Find agents by machine name

Find the agent(s) installed on a machine by its machine name, e.g. DESKTOP-4F2K9. Atera: GET /api/v3/agents/machine/{machineName}.

Parameterspagemachine_namerequireditems_in_page

atera_get_agent_patches

Get an agent's patches

List the Windows/OS patches on one device — either those still AVAILABLE (missing) or those already INSTALLED. Takes the device's DeviceGuid (from atera_list_agents / atera_get_agent), not the AgentID. Atera: GET /api/v3/agents/{deviceGuid}/available-patches or /installed-patches.

Parameterskinddevice_guidrequired

atera_list_alerts

List alerts

List monitoring alerts (disk, CPU, availability, hardware...) with severity, device, customer and linked ticket. Filter by status. Atera: GET /api/v3/alerts.

Parameterspagealert_statusitems_in_page

atera_list_tickets

List tickets

List helpdesk tickets with priority, status, type, end user, technician, SLA durations and last comments. Filter by customer and/or status. Atera: GET /api/v3/tickets.

Parameterspagecustomer_iditems_in_pageticket_statusinclude_relations

atera_get_ticket

Get one ticket

Fetch a single ticket by its TicketID. Atera: GET /api/v3/tickets/{ticketId}.

Parametersticket_idrequiredinclude_relations

atera_list_ticket_comments

List a ticket's comments

List the comment thread on one ticket — end-user and technician replies, with internal notes flagged. Atera: GET /api/v3/tickets/{ticketId}/comments.

Parameterspageticket_idrequireditems_in_page

atera_list_ticket_work_hours

List a ticket's work hours

List the time entries logged on one ticket — technician, start/end, billable, on-site, rate. Atera: GET /api/v3/tickets/{ticketId}/workhoursrecords.

Parameterspageticket_idrequireditems_in_page

atera_list_contacts

List contacts

List end-user contacts, optionally searching by whole or partial email or phone number. Atera: GET /api/v3/contacts.

Parameterspageemailphoneitems_in_page

atera_list_contracts

List contracts

List service contracts (retainer, block hours, hourly, remote monitoring...) with their rates and billing periods. Pass customer_id for one customer's contracts. Atera: GET /api/v3/contracts or GET /api/v3/contracts/customer/{customerId}.

Parameterspagecustomer_iditems_in_page

atera_list_kb_articles

List knowledge-base articles

List knowledge-base articles with their product, keywords, section, category and ratings. Atera: GET /api/v3/knowledgebases.

Parameterspageitems_in_page

atera_create_ticket

Create a ticket

Open a new helpdesk ticket. Give either end_user_id (an existing contact's EndUserID) or all of end_user_first_name, end_user_last_name and end_user_email to create a new contact with it. Atera: POST /api/v3/tickets.

Parameterstypetitlerequiredimpactstatusprioritydescriptionrequiredend_user_idend_user_emailend_user_phonetechnician_emailend_user_last_nameend_user_first_name+1 more

atera_update_ticket

Update a ticket

Change a ticket's title, status, type, priority, impact or assigned technician. Only the fields you pass are sent. Atera: PUT /api/v3/tickets/{ticketId}.

Parameterstypetitleimpactstatuspriorityticket_idrequiredtechnician_emailtechnician_contact_id

atera_add_ticket_comment

Comment on a ticket

Add a comment to a ticket, either as a technician (technician_id, with is_internal=true for a private note or false for a reply the end user sees) or on behalf of an end user (enduser_id). Atera: POST /api/v3/tickets/{ticketId}/comments.

Parameterscommentrequiredticket_idrequiredenduser_idis_internaltechnician_idtimestamp_utctechnician_email

atera_create_contact

Create a contact

Create a new end-user contact under an existing customer (give customer_id or customer_name). Atera: POST /api/v3/contacts.

Parametersemailrequiredphonejob_titlelast_namefirst_namecustomer_idmobile_phonecustomer_nameis_contact_person

atera_resolve_alert

Resolve an alert

Mark one monitoring alert as resolved. If the underlying condition persists, Atera raises it again on the next check. Atera: PUT /api/v3/alerts/{alertId}.

Parametersalert_idrequired

Version history

25
  1. v1.39.1LatestNov 13, 2026
  2. v1.38.0Nov 12, 2026
  3. v1.37.3Nov 11, 2026
  4. v1.36.5Nov 8, 2026
  5. v1.36.4Nov 7, 2026
  6. v1.35.3Nov 5, 2026
  7. v1.35.2Nov 5, 2026
  8. v1.35.1Nov 4, 2026
  9. v1.35.0Nov 3, 2026
  10. v1.34.1Nov 3, 2026
  11. v1.33.0Nov 1, 2026
  12. v1.31.0Oct 31, 2026
  13. v1.30.0Oct 31, 2026
  14. v1.29.2Oct 30, 2026
  15. v1.29.0Oct 30, 2026
  16. v1.24.0Oct 26, 2026
  17. v1.21.3Oct 25, 2026
  18. v1.21.0Oct 25, 2026
  19. v1.20.0Oct 24, 2026
  20. v1.17.0Oct 23, 2026
  21. v1.16.4Oct 22, 2026
  22. v1.16.3Oct 21, 2026
  23. v1.11.1Oct 9, 2026
  24. v1.10.0Oct 9, 2026
  25. v1.0.0Sep 30, 2026

Score

100% of the applicable checks met

How complete this listing is, computed from the registry entry, the endpoint and public sources. Not a rating of the server and not a statement that it is safe or working today: reachability is a dated check, and no installs or reviews go into the score.

  • Reached in the last 30 daysRequired25 pts
  • Auth declaredRequired10 pts
  • Tools listedRequired15 pts
  • DescriptionRequired15 pts
  • Logo10 pts
  • Documentation15 pts
  • License10 pts

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