Atera

io.usefulapiv1.0.0Updated Sep 30, 2026

Check devices, alerts and tickets in Atera, and open tickets, comment or resolve alerts.

VerifiedStreamable HTTPWeb executableCloud & InfrastructureBusiness & CommerceProductivity & Workflow

Overview

AI-generated overview

Lets an assistant read Atera RMM data — devices, alerts, tickets, customers, contracts — and create or update tickets and resolve alerts.

What it does
A hosted MCP server that exposes Atera's remote monitoring and management data through read tools for the account, customers, agents (devices), patches, alerts, tickets, ticket comments and work hours, contacts, contracts and knowledge-base articles. Write tools create and update tickets, add ticket comments, create contacts and resolve alerts. Two meta tools report usage and manage the subscription.
When to use it
Useful for IT support and managed-service workflows where an assistant should look up device or alert status, review or triage tickets, or draft ticket updates and comments without opening the Atera console. Worth adding when the assistant needs live Atera context during support conversations.
Requirements
A remote streamable HTTP endpoint; no local install. Requires a paid Atera plan and an Atera API key (legacy key or JWT) supplied on first connect, which the service validates and stores per user. Network access to the hosted endpoint is needed.
Before you install
Write tools create or update tickets, add comments, create contacts and resolve alerts, so changes should be confirmed before running. The Atera API key is a credential that grants access to your Atera account; it is stored by the third-party host rather than in local config. The free tier is limited to 100 tool calls per month, and upgrading to Pro costs $9 per month or $90 per year.

Installation

In SourceWeft

  1. Open Atera in the dashboard and add it to a workspace.
  2. Enable the server for the chats that should use its tools.

Web executable via Streamable HTTP. Remote servers run from the web runtime once configured in a workspace.

Other MCP clients

Add this to your client's mcpServers config.

{
  "mcpServers": {
    "atera": {
      "type": "http",
      "url": "https://atera.usefulapi.io/mcp"
    }
  }
}

README

Atera MCP by usefulapi

Use Atera from Claude, Cursor, or any MCP client — look up managed devices, monitoring alerts, tickets, customers and contracts, and open, update or comment on tickets. Hosted, no local install: connect with your own Atera credentials.

Live endpoint: https://atera.usefulapi.io/mcp · Homepage: https://usefulapi.io/atera

Add to Claude

json
{  "mcpServers": {    "atera": {      "url": "https://atera.usefulapi.io/mcp"    }  }}

On first connect you'll provide your Atera API key (Admin → Data management → API; legacy key or JWT, paid Atera plan required). They're validated, stored per-user, and scoped to you — no keys in config files.

Tools

ToolTypeWhat it does
atera_get_accountreadGet the account
atera_list_customersreadList customers
atera_get_customerreadGet one customer
atera_list_agentsreadList agents (devices)
atera_get_agentreadGet one agent (device)
atera_find_agents_by_machinereadFind agents by machine name
atera_get_agent_patchesreadGet an agent's patches
atera_list_alertsreadList alerts
atera_list_ticketsreadList tickets
atera_get_ticketreadGet one ticket
atera_list_ticket_commentsreadList a ticket's comments
atera_list_ticket_work_hoursreadList a ticket's work hours
atera_list_contactsreadList contacts
atera_list_contractsreadList contracts
atera_list_kb_articlesreadList knowledge-base articles
atera_create_ticketwriteCreate a ticket
atera_update_ticketwriteUpdate a ticket
atera_add_ticket_commentwriteComment on a ticket
atera_create_contactwriteCreate a contact
atera_resolve_alertwriteResolve an alert
atera_usage_statusmetaUsage status (free-tier meter)
atera_upgrademetaUpgrade to Pro (unlimited)

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage or manage your subscription.

Pricing

PlanPriceLimit
Free$0100 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited

License

MIT © usefulapi. Not affiliated with or endorsed by Atera.

Source: servers/atera/README.md at commit 1ec23c2

Tools

0
Tool metadata has not been indexed yet.

Version history

1
  1. v1.0.0LatestSep 30, 2026