Helpcrunch

io.usefulapiv1.0.0Updated Sep 29, 2026

Manage HelpCrunch chats, customers, agents and knowledge-base articles.

VerifiedStreamable HTTPWeb executableBusiness & CommerceCommunication & Collaboration

Overview

AI-generated overview

A hosted MCP endpoint that lets an assistant read and manage HelpCrunch chats, customers, agents, departments and knowledge-base articles.

What it does
Connects an assistant to a HelpCrunch account through a remote MCP endpoint. Read tools list and fetch customers, chats, chat messages, agents, departments, applications and the organization. Write tools create messages, update chat status and assign chats. Credentials are entered on first connect and stored per user rather than in config files.
When to use it
Useful when support or success teams want an assistant to look up customer and conversation context, or to send replies, change chat status and reassign chats without leaving the chat client. Less useful if you only need occasional manual HelpCrunch access.
Requirements
A remote MCP endpoint at no local install or package. A HelpCrunch account with credentials, pasted on first connect. Network access to the hosted endpoint. A paid plan is needed beyond the free tier's 100 tool calls per month.
Before you install
Write tools create messages, update chat status and assign chats, so an assistant can change or send data in a live support inbox; confirm these actions. HelpCrunch credentials are pasted into the hosted service and stored per user, so consider what account access you grant. The free tier is limited to 100 tool calls per month; Pro is $9/mo or $90/yr.

Installation

In SourceWeft

  1. Open Helpcrunch in the dashboard and add it to a workspace.
  2. Enable the server for the chats that should use its tools.

Web executable via Streamable HTTP. Remote servers run from the web runtime once configured in a workspace.

Other MCP clients

Add this to your client's mcpServers config.

{
  "mcpServers": {
    "helpcrunch": {
      "type": "http",
      "url": "https://helpcrunch.usefulapi.io/mcp"
    }
  }
}

README

HelpCrunch MCP by usefulapi

Manage HelpCrunch chats, customers, agents and knowledge-base articles. Hosted, no local install.

Live endpoint: https://helpcrunch.usefulapi.io/mcp · Homepage: https://usefulapi.io

Add to Claude

json
{  "mcpServers": {    "helpcrunch": {      "url": "https://helpcrunch.usefulapi.io/mcp"    }  }}

On first connect you'll paste your HelpCrunch credentials. They are validated, stored per-user, and scoped to you — no keys in config files.

Tools

ToolTypeWhat it does
helpcrunch_list_customersreadList customers
helpcrunch_get_customerreadGet customer
helpcrunch_list_chatsreadList chats
helpcrunch_get_chatreadGet chat
helpcrunch_get_chat_messagesreadGet chat messages
helpcrunch_list_agentsreadList agents
helpcrunch_list_departmentsreadList departments
helpcrunch_list_applicationsreadList applications
helpcrunch_get_organizationreadGet organization
helpcrunch_create_messagewriteCreate message
helpcrunch_update_chat_statuswriteUpdate chat status
helpcrunch_assign_chatwriteAssign chat

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage or manage your subscription.

Pricing

PlanPriceLimit
Free$0100 tool calls / month
Pro$9/mo or $90/yr (2 months free)Unlimited

License

MIT

Source: servers/helpcrunch/README.md at commit e28f9c1

Tools

0
Tool metadata has not been indexed yet.

Version history

1
  1. v1.0.0LatestSep 29, 2026