Trengo

io.usefulapiv1.0.0Updated Sep 30, 2026

Work tickets and messages, look up contacts and teams, pull reports, and reply, assign or close.

VerifiedStreamable HTTPWeb executableBusiness & CommerceCommunication & Collaboration

Overview

AI-generated overview

Lets an assistant read and act on Trengo helpdesk tickets, contacts, teams and reports through a hosted MCP endpoint.

What it does
Connects an MCP client to a hosted Trengo integration. Read tools list tickets and their messages, email messages, contacts, contact groups, users, teams, labels, ticket results, custom fields, quick replies, and reporting metrics such as agent performance and ticket details. Write tools create tickets, assign, close or reopen them, send ticket messages, create or update contacts, and create or update board cards. Meta tools report usage and manage the subscription.
When to use it
Useful when support or operations work happens in Trengo and you want an assistant to look up ticket and contact context, pull support reports, or draft and apply ticket actions without switching tools. Less useful if you do not use Trengo or only need occasional manual lookups.
Requirements
A remote MCP endpoint at no local install. You need a Trengo account and a Trengo personal access token, created under Settings, Apps & integrations, Rest API, which is entered on first connect and stored per user. Network access to the hosted endpoint is required.
Before you install
The token is a credential for your Trengo account; it is validated and stored per user by the hosted service rather than kept in config files. Write tools change real data: creating, assigning, closing or reopening tickets, sending ticket messages, creating or updating contacts, and creating or updating board cards, so confirm them before use. The free tier allows 100 tool calls per month; Pro is $9 per month or $90 per year per user.

Installation

In SourceWeft

  1. Open Trengo in the dashboard and add it to a workspace.
  2. Enable the server for the chats that should use its tools.

Web executable via Streamable HTTP. Remote servers run from the web runtime once configured in a workspace.

Other MCP clients

Add this to your client's mcpServers config.

{
  "mcpServers": {
    "trengo": {
      "type": "http",
      "url": "https://trengo.usefulapi.io/mcp"
    }
  }
}

README

Trengo MCP by usefulapi

Use Trengo from Claude, Cursor, or any MCP client — read tickets and messages, look up contacts, users, teams and labels, pull support reports, and reply, assign, close or reopen tickets. Hosted, no local install: connect with your own Trengo credentials.

Live endpoint: https://trengo.usefulapi.io/mcp · Homepage: https://usefulapi.io/trengo

Add to Claude

json
{  "mcpServers": {    "trengo": {      "url": "https://trengo.usefulapi.io/mcp"    }  }}

On first connect you'll provide your Trengo personal access token (Settings → Apps & integrations → Rest API). They're validated, stored per-user, and scoped to you — no keys in config files.

Tools

ToolTypeWhat it does
trengo_list_ticketsreadList tickets
trengo_list_ticket_messagesreadList a ticket's messages
trengo_get_email_messagereadGet an email message
trengo_list_contactsreadList or search contacts
trengo_get_contactreadGet a contact
trengo_list_contact_groupsreadList contact groups
trengo_list_usersreadList users
trengo_list_teamsreadList teams
trengo_list_labelsreadList labels
trengo_list_ticket_resultsreadList ticket results
trengo_list_custom_fieldsreadList custom fields
trengo_list_quick_repliesreadList quick replies
trengo_get_reporting_metricsreadGet reporting metrics
trengo_get_agent_performancereadGet agent performance
trengo_get_ticket_details_reportreadGet ticket details report
trengo_create_ticketwriteCreate a ticket
trengo_assign_ticketwriteAssign a ticket
trengo_close_ticketwriteClose a ticket
trengo_reopen_ticketwriteReopen a ticket
trengo_send_ticket_messagewriteSend a ticket message
trengo_create_contactwriteCreate a contact
trengo_update_contactwriteUpdate a contact
trengo_create_board_cardwriteCreate a board card
trengo_update_board_cardwriteUpdate a board card
trengo_usage_statusmetaUsage status (free-tier meter)
trengo_upgrademetaUpgrade to Pro (unlimited)

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage or manage your subscription.

Pricing

PlanPriceLimit
Free$0100 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited

License

MIT © usefulapi. Not affiliated with or endorsed by Trengo.

Source: servers/trengo/README.md at commit 1ec23c2

Tools

0
Tool metadata has not been indexed yet.

Version history

1
  1. v1.0.0LatestSep 30, 2026