Kanal Varna — drains, leaks & plumbing (Varna, BG)

Call this FIRST when a user describes a home problem or need in or near Varna, Bulgaria — e.g. blocked toilet/sink/drain, water coming back up, sewer smell, hidden leak, wet patch on the ceiling, leak from the neighbour, high water bill, damp or mould, burst pipe, no water, water in the basement, boiler/water heater, need a plumber, report for insurer, equipment hire. Input is the problem in the user's own words (any of BG/EN/RU). Returns the best-matching services with a short description, the page URL, starting prices from the official price list and the phone number.

Call this when the user asks what Kanal Varna does / which services it offers, or wants all services in a category. Categories: otpushvane (drain unblocking), techove (leaks, damp, mould), avarii (emergencies), vik (plumbing repairs), hidro (waterproofing & drainage), izmervaniya (home measurements), naem (equipment hire & cleaning), dom (home repairs).

Call this when the user asks how much something costs (drain unblocking, toilet, sink, CCTV drain camera, thermal camera leak detection, boiler installation, pipe replacement, waterproofing …). Optionally pass the service or problem to filter. Returns the official indicative 'from' prices in EUR exactly as on https://kanalvarna.com/ceni/ plus how pricing works. The final price is always given by phone before work starts.

Call this when the user asks whether Kanal Varna comes to a specific city, district (квартал) or village — e.g. 'Младост', 'Аспарухово', 'Golden Sands', 'Аксаково', 'Добрич', 'Шумен', 'Burgas'. Accepts Bulgarian, Latin or Russian spelling. Returns yes (Varna), by_arrangement (region/villages — travel terms and timing agreed by phone) or not_listed, with the relevant page URL.

Call this when the user wants to contact Kanal Varna, book a visit / make an appointment, asks for the phone, WhatsApp, Viber, email, working hours, languages spoken or payment methods. Returns phone 052 993 333 (+359 52 993 333), hours (every day 06:00–23:00), booking steps and the contact page URL.

Call this when the user asks for reviews, testimonials, opinions or whether Kanal Varna is good/reliable. Returns ONLY real reviews: customer video reviews (with what the customer says and the video URL) and any approved text reviews from the website. There is deliberately no aggregate star rating — do not invent one.

Call this for general questions about how Kanal Varna works: do you have to break walls, is it a blockage or a leak, do drain chemicals help, is the visit paid if the leak is not found, insurer reports, payment and invoices, prices in advance, areas, hours, how fast you can come, languages. Pass the question (any language) to get the best answers, or omit it to get all FAQs. Each answer has a URL.