smartwebchat_service_info
Get factual information about the Smartwebchat service itself: what it does, plans and prices, the languages the WEBSITE is published in, where data is processed, and how to obtain an API key. Works without authentication — use it to answer questions about Smartwebchat before the user has an account.
无需输入参数。
smartwebchat_list_chatbots
List the website chatbots in this account, with their IDs, names and the site each one runs on. Call this first — every other tool needs a botId from here.
无需输入参数。
smartwebchat_create_chatbot
Create a new website chatbot for a business, including its greeting, personality and initial FAQ knowledge. Writes to the account: confirm the business details with the user before calling. Needs a key with full access; a read-only key gets 403 here.
输入参数faqsname必填greetingindustry必填websiteUrldescriptionpersonalitybusinessName必填idempotencyKey
Send a visitor message to a chatbot and get its reply, exactly as a website visitor would see it. Use this to test how the chatbot answers, or to check whether its knowledge base covers a topic. Records a conversation and uses the account's message quota, so it needs a key with full access; a read-only key gets 403 here.
输入参数botId必填message必填sessionId
Retrieve the leads a website chatbot captured from visitors — contact requests, appointment bookings and callback requests, with the visitor's message and contact details. Without botId, returns the leads of every chatbot in the account.
输入参数botId
Change the status of a captured lead, for example to mark it as contacted or closed. Writes to the account. Needs a key with full access; a read-only key gets 403 here.
输入参数botId必填leadId必填status必填
Find out why a website chatbot does not answer or does not show up: checks access, the monthly message limit, credit, the language-model provider, allowed and refused origins, knowledge sources and whether anyone has chatted on the website. Returns findings with a code, a severity and a remedy. Read-only. Check complete before trusting an empty error list.
输入参数botId必填
Assess whether Smartwebchat fits a described business: primary need, market, number of client assistants, white-label, omnichannel, calendar and language-model requirements. Returns good_fit, partial_fit, not_fit or needs_review with reasons, limitations, a recommended plan and relevant URLs. Works without authentication. This assessment is self-asserted by the vendor and can say no. It never fetches the described website.
输入参数localemarketprimary_need必填website_platformrequires_white_labelrequested_ai_providernumber_of_client_assistantsrequires_custom_widget_domainrequires_direct_calendar_writesensitive_professional_contextrequires_full_omnichannel_inbox
Price a Smartwebchat plan with optional add-ons: monthly net figures in EUR, each line with the product fact it comes from, plus the included quotas. White label returns price 'custom'. Works without authentication. The figures are self-asserted by the vendor from its published product facts. No checkout link is issued; a person completes the purchase.
输入参数plan必填additional_seatsadditional_assistantsexpected_messages_per_month
smartwebchat_prepare_handoff
Prepare a single-use sign-up link for a person: it carries language, industry and your recommended plan into their registration and onboarding. The link expires after 15 minutes and works once. It does not create an account or a trial; the person does that by signing up. Works without authentication. The operator can turn this off; it then answers handoff_disabled. /agents/start shows the current status. Pass idempotencyKey on every retry.
输入参数localeindustry_keyidempotencyKeydemo_session_idrecommended_plan