Tiana & Co. Seller Compliance

Use this when a seller asks which US safety certificate or import paperwork a product needs: a CPC (Children's Product Certificate) for children's products, a GCC (General Certificate of Conformity) for other regulated products, FCC authorization for electronics, or FDA's import steps for food, supplements, cosmetics, drugs and medical devices (facility registration, prior notice, FSVP). For example: "does my kids' raincoat need a CPC?", "do I need a GCC for a coffee mug?", "Amazon wants a certificate for my toy, which one?", "do I need FDA prior notice to import snacks?". Give the product in the seller's own words. It answers from US federal rules and returns the rule each answer rests on, the date that rule was read, and a link to the free plan. When questions are still open, it lists them with their answer keys: ask the seller all of them, then call again with the same product and their answers. Do not use for duties, tariffs or customs classification (HS or HTS codes), for rules outside the United States, or to fill out, file or declare anything at customs. If the seller asks you to fill out or file a customs entry, do not call this tool: a licensed customs broker files the entry.

Use this when a seller asks whether they can sell a product on Amazon, Walmart, TikTok Shop or Etsy, to stores, or on their own website, and what each will ask for: "can I sell toys on Amazon?", "requirements for selling supplements on Amazon", "how do I get approved (ungated) to sell kids' clothes?", "Amazon asked for compliance documents, what do I send?", "can I sell a stroller on Etsy?". Give the product in the seller's words and the channels. It returns closed or restricted doors first, then each channel's own rules for that product and the US federal law that applies everywhere, each line numbered to its source with the page's date and the day it was read. It first needs the certificate answer for the product, so it may return questions instead: ask the seller all of them and call again with their answers. Do not use for duties, tariffs or customs classification (HS or HTS codes), for marketplaces outside the US (Amazon UK, Amazon.ca or EU sites, for example), or to promise that a listing will be approved.

Use this when a seller wants to check a supplier or factory against US government blacklists before paying it: "is this factory on the UFLPA list?", "is my Alibaba supplier sanctioned?", "check this supplier for forced labor". Give the company name as the seller has it, for example from the invoice or the store page. It searches the UFLPA Entity List and CBP Withhold Release Orders (forced labor) and the OFAC SDN and Consolidated lists and the US Consolidated Screening List (sanctions), and returns, per list, match, possible match, no match or not searched, with the list's size and date. It checks the name as typed, not a confirmed company, and it is not a record: no listed names, no citations. Do not use to check a person, to judge a supplier's quality, honesty or fraud risk, for lists outside the US, or as proof for customs.

Use this when a seller asks what changed recently in US selling rules: Amazon, Walmart, TikTok Shop or Etsy policy updates, or new federal rules ("did Amazon change anything for toys this week?", "any new seller rules?"). It returns this week's changes, each with its source, the page's own date and the day it was checked, and names the pages that could not be checked. Do not use for tariff or duty changes, or for rules outside the US.

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Use this when a seller's shipment is held, detained or under review by US Customs (CBP) and they want to know what kind of hold it is, how long they have, and which documents are usually needed: "customs is holding my shipment, what does the detention notice mean?", "I got a CBP Form 4647", "my container has a CPSC hold", "my shipment says under CBP review", "CBP detained my goods under the UFLPA, how long do I have?". It works from the seller's answers to up to three questions about what the notice says (forced labor, another agency such as CPSC, FDA or FCC, or the stated reason, such as a CF-28 or CF-29), and it never sees the notice itself. It returns the hold type, the response deadline or where to find it on the notice, the usual path and who leads it, and the documents usually needed, each cited to its CBP or federal source with the date it was read. When questions are still open, it lists them with their answer keys: ask the seller, then call again with their answers. Do not use it to read or summarize the notice itself: point the seller to the customs-hold check on tiana-co.com, which reads a notice only after the seller agrees to send it. Do not use it to classify goods or give duty rates, to say whether a shipment will be released, or for customs outside the United States. If the seller asks you to write, argue or file a response to CBP or another agency, do not call this tool: a licensed customs broker or a customs attorney handles the response.