Chatwoot MCP by usefulapi

io.usefulapi由 usefulapi.io 发布官方发布者v1.3.4更新于 Nov 7, 2026

Read conversations and contacts; add replies or notes, set status and assign in Chatwoot.

发布方自己的服务：Ably MCP by usefulapi

已验证Streamable HTTP可网页运行沟通与协作商业与电商

概览

AI 生成的概览

托管的 Chatwoot MCP，让助手读取客服会话与联系人、回复或添加内部备注，并设置状态、优先级和分配。

可以做什么
  • 读取账户信息、会话列表与数量统计、单个会话及其消息，以及收件箱、客服、团队、标签和预设回复。
  • 搜索并查看联系人，包括其属性和全部会话。
  • 向会话添加消息，可以是内部备注，也可以是客户可见的回复。
  • 设置会话状态（开启、已解决、待处理、暂缓）、优先级，并分配给客服或团队。
  • 查看每月工具调用用量、提交功能请求，以及管理付费订阅。
适用场景
适合让助手协助处理 Chatwoot 客服收件箱：找出未分配或开启中的会话、梳理客户历史、起草回复或备注，并把会话转给合适的客服或团队，无需切换工具。
运行要求
远程 MCP 端点，只需添加 URL，无需本地安装。通过 OAuth 登录，首次连接时需提供 Chatwoot 访问令牌和账户 ID，服务器按用户保存。免费方案每月 50 次工具调用，另有付费方案。
安装前请注意
写入类工具会修改 Chatwoot 数据：将消息的 private 设为 false 会真正向客户发送回复，状态、优先级和分配的改动团队可见。服务器会保存你的 Chatwoot 访问令牌，应视为敏感凭据。付费方案涉及支付链接和订阅；取消后服务持续到已付费周期结束，当期不退款。

安装

在 SourceWeft 中

  1. 打开 控制台中的 Chatwoot MCP by usefulapi，将其添加到工作区。
  2. 为需要使用其工具的对话启用该服务。

Web executable，通过 Streamable HTTP。 远程服务在工作区中配置后即可从网页运行时运行。

交给智能体安装

把这段提示词粘贴到 Claude Code、Codex、Cursor 等智能体，或 SourceWeft 对话中。智能体会读取该服务器的安装指南，先向你展示发布者、端点和登录方式，经你同意后再把它添加到你的客户端。密钥不会写进任何命令。

阅读 https://sourceweft.com/mcp/io.usefulapi%2Fchatwoot/install.md，并按其中说明把这个 MCP 服务器接入我的客户端。修改任何配置之前，先告诉我它的发布者、端点和登录方式，等我确认。不要把 API 密钥写进命令或我会提交的文件；问我密钥应从哪里获取。

查看智能体所依据的安装指南

其他 MCP 客户端

把它添加到你客户端的 mcpServers 配置中。

{
  "mcpServers": {
    "chatwoot-by-usefulapi": {
      "type": "http",
      "url": "https://chatwoot.usefulapi.io/mcp"
    }
  }
}

README

Chatwoot MCP by usefulapi

Use your Chatwoot account from Claude, Cursor, or any MCP client. Read conversations, contacts and inboxes, add replies or private notes, set status or priority, and assign conversations. Hosted, no local install: connect with your own credentials.

Live endpoint: https://chatwoot.usefulapi.io/mcp · Homepage: https://usefulapi.io

Connect

  • Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://chatwoot.usefulapi.io/mcp.
  • Claude Code: claude mcp add --transport http chatwoot https://chatwoot.usefulapi.io/mcp, then run /mcp to log in.
  • VS Code: Add to VS Code.
  • Cursor and other clients: add the URL as a remote MCP server:
json
{  "mcpServers": {    "chatwoot": {      "url": "https://chatwoot.usefulapi.io/mcp"    }  }}

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your Chatwoot credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/chatwoot/

On first connect you provide a Chatwoot access token (Profile Settings → Access Token) and your Account ID (the number after /app/accounts/ in your Chatwoot URL). The server validates it and stores it per user. No keys go in config files.

Tools

ToolTypeWhat it does
chatwoot_get_accountreadGet account
chatwoot_list_conversationsreadList conversations
chatwoot_get_conversation_countsreadGet conversation counts
chatwoot_get_conversationreadGet conversation
chatwoot_list_messagesreadList messages
chatwoot_list_contactsreadList contacts
chatwoot_search_contactsreadSearch contacts
chatwoot_get_contactreadGet contact
chatwoot_list_contact_conversationsreadList contact conversations
chatwoot_list_labelsreadList labels
chatwoot_list_inboxesreadList inboxes
chatwoot_list_agentsreadList agents
chatwoot_list_teamsreadList teams
chatwoot_list_canned_responsesreadList canned responses
chatwoot_send_messagewriteSend message or private note
chatwoot_set_conversation_statuswriteSet conversation status
chatwoot_set_conversation_prioritywriteSet conversation priority
chatwoot_assign_conversationwriteAssign conversation
chatwoot_usage_statusmetaUsage status (free-tier meter)
chatwoot_request_featuremetaRequest a missing feature
chatwoot_upgrademetaUpgrade to Pro or Pro+
chatwoot_cancel_subscriptionmetaCancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited*

*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to [email protected].

Pro covers this server only. Subscribe with chatwoot_upgrade (it returns a Stripe Checkout link). Cancel any time with chatwoot_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running chatwoot_upgrade before then undoes the cancel. Or write to [email protected].

License

MIT — see LICENSE. Documentation only; the server is hosted.

来源：servers/chatwoot/README.md，提交 4046075

工具

18

chatwoot_get_account

Get account

Get the configured Chatwoot account: name, locale, features and plan. Chatwoot API: GET /api/v1/accounts/{account_id}.

无需输入参数。

chatwoot_list_conversations

List conversations

List conversations, 25 per page, filtered by status, assignee, inbox, team, labels or a text query. Chatwoot API: GET /api/v1/accounts/{account_id}/conversations.

输入参数qpagelabelsstatusteam_idinbox_idassignee_type

chatwoot_get_conversation_counts

Get conversation counts

Get the open, unassigned and total conversation counts for a status, inbox or team. Chatwoot API: GET /api/v1/accounts/{account_id}/conversations/meta.

输入参数qstatusteam_idinbox_id

chatwoot_get_conversation

Get conversation

Get one conversation with its status, priority, assignee, team, labels and contact. Chatwoot API: GET .../conversations/{conversation_id}.

输入参数conversation_id必填

chatwoot_list_messages

List messages

List the messages of one conversation, oldest first. Chatwoot API: GET .../conversations/{conversation_id}/messages.

输入参数afterbeforeconversation_id必填

chatwoot_list_contacts

List contacts

List resolved contacts (those with an email, phone number or identifier), 15 per page. Chatwoot API: GET .../contacts.

输入参数pagesort

chatwoot_search_contacts

Search contacts

Search resolved contacts by a text key (name, email or phone). Chatwoot API: GET .../contacts/search.

输入参数q必填pagesort

chatwoot_get_contact

Get contact

Get one contact with its attributes, labels and custom attributes. Chatwoot API: GET .../contacts/{id}.

输入参数contact_id必填

chatwoot_list_contact_conversations

List contact conversations

List all conversations of one contact. Chatwoot API: GET .../contacts/{id}/conversations.

输入参数contact_id必填

chatwoot_list_labels

List labels

List all labels of the account. Chatwoot API: GET .../labels.

无需输入参数。

chatwoot_list_inboxes

List inboxes

List the inboxes (channels) of the account. Chatwoot API: GET .../inboxes.

无需输入参数。

chatwoot_list_agents

List agents

List the agents of the account with their roles. Chatwoot API: GET .../agents.

无需输入参数。

chatwoot_list_teams

List teams

List the teams of the account. Chatwoot API: GET .../teams.

无需输入参数。

chatwoot_list_canned_responses

List canned responses

List the saved reply templates (canned responses) of the account. Chatwoot API: GET .../canned_responses.

无需输入参数。

chatwoot_send_message

Send message or private note

Add a message to a conversation. Default: a private note that the customer never sees. Set private to false to send a reply that the customer receives by email or chat. Chatwoot API: POST .../conversations/{conversation_id}/messages.

输入参数content必填privateconversation_id必填

chatwoot_set_conversation_status

Set conversation status

Set a conversation to open, resolved, pending or snoozed. For snoozed, snoozed_until is a Unix time in seconds (optional). Chatwoot API: POST .../conversations/{conversation_id}/toggle_status.

输入参数status必填snoozed_untilconversation_id必填

chatwoot_set_conversation_priority

Set conversation priority

Set a conversation priority: urgent, high, medium, low, or none (clears it). Chatwoot API: PATCH .../conversations/{conversation_id}.

输入参数priority必填conversation_id必填

chatwoot_assign_conversation

Assign conversation

Assign a conversation to an agent (assignee_id) or to a team (team_id). Give exactly one. Chatwoot API: POST .../conversations/{conversation_id}/assignments.

输入参数team_idassignee_idconversation_id必填

版本历史

6
  1. v1.3.4最新Nov 7, 2026
  2. v1.2.3Nov 5, 2026
  3. v1.2.2Nov 5, 2026
  4. v1.2.1Nov 4, 2026
  5. v1.2.0Nov 3, 2026
  6. v1.1.1Nov 3, 2026

评分

已满足适用检查项的 100%

该评分衡量此收录条目的完整程度，依据注册中心条目、端点与公开来源计算得出。它不是对服务器本身的评价，也不表示服务器安全或当前可用：可连通性是带日期的检查结果，评分也不包含安装量或用户评价。

  • 近 30 天内可连通必需25 分
  • 已声明认证方式必需10 分
  • 已列出工具必需15 分
  • 描述必需15 分
  • 图标10 分
  • 文档15 分
  • 许可证10 分

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