Deskpro

io.usefulapiv1.0.0更新于 Sep 30, 2026

Search tickets, people, organizations and KB articles in Deskpro, and create tickets and replies.

已验证Streamable HTTP可网页运行Business & CommerceKnowledge & Memory

概览

AI 生成的概览

让助手搜索和读取 Deskpro 服务台的工单、人员、组织与知识库文章，并创建或更新工单和回复。

功能
将 MCP 客户端连接到托管的 Deskpro 服务台服务。读取类工具可列出和获取工单、工单消息、人员、组织、部门、客服人员、状态和知识库文章，并提供服务台全局搜索。写入类工具可创建工单、更新工单、添加工单回复或备注，以及创建组织。另有两个元工具用于查看用量和管理订阅。
适用场景
当客服或运营工作发生在 Deskpro 中，且希望助手在不切换 Deskpro 界面的情况下查询工单、联系人或文章背景，或起草并提交工单与回复时适用。
运行要求
远程 MCP 端点，无需本地安装。首次连接时需提供 Deskpro 服务台网址和 id:code 格式的 API 密钥，密钥会被校验并按用户存储。需要能访问该端点的网络。
安装前请注意
写入类工具会创建或更新工单、添加回复和备注、创建组织，改动会直接进入实际服务台，客户端应加以确认。Deskpro API 密钥是可访问服务台数据的凭据。服务按用量计费：免费版每月 100 次工具调用，付费版不限量。

安装

在 SourceWeft 中

  1. 打开 控制台中的 Deskpro，将其添加到工作区。
  2. 为需要使用其工具的对话启用该服务。

Web executable，通过 Streamable HTTP。 远程服务在工作区中配置后即可从网页运行时运行。

其他 MCP 客户端

把它添加到你客户端的 mcpServers 配置中。

{
  "mcpServers": {
    "deskpro": {
      "type": "http",
      "url": "https://deskpro.usefulapi.io/mcp"
    }
  }
}

README

Deskpro MCP by usefulapi

Use Deskpro from Claude, Cursor, or any MCP client — search tickets, people, organizations and knowledgebase articles, and create tickets and replies. Hosted, no local install: connect with your own Deskpro credentials.

Live endpoint: https://deskpro.usefulapi.io/mcp · Homepage: https://usefulapi.io/deskpro

Add to Claude

json
{  "mcpServers": {    "deskpro": {      "url": "https://deskpro.usefulapi.io/mcp"    }  }}

On first connect you'll provide your Deskpro helpdesk URL (subdomain or full https address) and an API key (Admin → Apps & Integrations → API Keys, id:code format). They're validated, stored per-user, and scoped to you — no keys in config files.

Tools

ToolTypeWhat it does
deskpro_get_mereadGet the authenticated agent
deskpro_list_ticketsreadList tickets
deskpro_get_ticketreadGet one ticket
deskpro_list_ticket_messagesreadList a ticket's messages
deskpro_list_peoplereadList people
deskpro_get_personreadGet one person
deskpro_list_person_ticketsreadList a person's tickets
deskpro_list_organizationsreadList organizations
deskpro_get_organizationreadGet one organization
deskpro_list_organization_ticketsreadList an organization's tickets
deskpro_list_articlesreadList knowledgebase articles
deskpro_get_articlereadGet one article
deskpro_list_departmentsreadList ticket departments
deskpro_list_agentsreadList agents
deskpro_list_ticket_statusesreadList ticket statuses
deskpro_searchreadSearch the helpdesk
deskpro_create_ticketwriteCreate a ticket
deskpro_update_ticketwriteUpdate a ticket
deskpro_add_ticket_messagewriteReply to a ticket or add a note
deskpro_create_organizationwriteCreate an organization
deskpro_usage_statusmetaUsage status (free-tier meter)
deskpro_upgrademetaUpgrade to Pro (unlimited)

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage or manage your subscription.

Pricing

PlanPriceLimit
Free$0100 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited

License

MIT © usefulapi. Not affiliated with or endorsed by Deskpro.

来源：servers/deskpro/README.md，提交 1ec23c2

工具

0
工具元数据尚未被收录。

版本历史

1
  1. v1.0.0最新Sep 30, 2026