eDesk MCP by usefulapi

io.usefulapiv1.0.0更新于 Oct 10, 2026

Work with eDesk support tickets, replies, internal notes, contacts and sales orders.

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概览

AI 生成的概览

让助手读取和更新 eDesk 支持工单、回复、内部备注、联系人、模板和销售订单。

功能
这是一个托管式 eDesk 客服工单 MCP 服务器。读取类工具可列出和获取用户（客服）、渠道、标签组、标签、回复模板、工单、消息、联系人、销售订单和订单备注。写入类工具可更新工单、添加内部工单备注、回复客户以及添加订单备注。元工具用于查看用量、提交功能请求和管理 Pro 订阅。
适用场景
当助手需要在 eDesk 客服流程中工作时适用：查询工单和联系人背景、起草或发送回复、留下内部备注，或查看销售订单。它是托管服务，适合不想本地安装、并愿意用自己的 eDesk 账号登录的用户。
运行要求
远程 MCP 端点，无需本地软件包或运行时。只需填入服务器 URL，然后在 OAuth 登录页用自己的 eDesk 凭据登录。客户端配置中不需要 API 密钥或 Authorization 头。需要能访问该托管端点的网络。
安装前请注意
写入类工具会修改数据：更新工单、回复客户、添加内部备注或订单备注前应先确认。OAuth 登录会要求提供 eDesk 凭据，请按敏感信息对待。免费版每月限 100 次工具调用；Pro 为每位用户每月 9 美元或每年 90 美元，通过 Stripe Checkout 链接付款，取消时当期费用不予退还。

安装

在 SourceWeft 中

  1. 打开 控制台中的 eDesk MCP by usefulapi，将其添加到工作区。
  2. 为需要使用其工具的对话启用该服务。

Web executable，通过 Streamable HTTP。 远程服务在工作区中配置后即可从网页运行时运行。

其他 MCP 客户端

把它添加到你客户端的 mcpServers 配置中。

{
  "mcpServers": {
    "edesk": {
      "type": "http",
      "url": "https://edesk.usefulapi.io/mcp"
    }
  }
}

README

eDesk MCP by usefulapi

Use eDesk from Claude, Cursor, or any MCP client — tickets, replies, notes, contacts, templates and sales orders. Hosted, no local install: connect with your own eDesk credentials.

Live endpoint: https://edesk.usefulapi.io/mcp · Homepage: https://usefulapi.io/edesk

Connect

  • Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://edesk.usefulapi.io/mcp.
  • Claude Code: claude mcp add --transport http edesk https://edesk.usefulapi.io/mcp, then run /mcp to log in.
  • VS Code: Add to VS Code.
  • Cursor and other clients: add the URL as a remote MCP server:
json
{  "mcpServers": {    "edesk": {      "url": "https://edesk.usefulapi.io/mcp"    }  }}

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your eDesk credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/edesk/

Tools

ToolTypeWhat it does
edesk_whoamireadWho am I
edesk_list_usersreadList users (agents)
edesk_list_channelsreadList channels
edesk_list_tag_groupsreadList tag groups
edesk_list_tagsreadList tags
edesk_list_templatesreadList reply templates
edesk_get_templatereadGet reply template
edesk_list_ticketsreadList tickets
edesk_get_ticketreadGet ticket
edesk_get_messagereadGet message
edesk_list_contactsreadList contacts
edesk_list_sales_ordersreadList sales orders
edesk_get_sales_orderreadGet sales order
edesk_list_order_notesreadList order notes
edesk_update_ticketwriteUpdate ticket
edesk_add_ticket_notewriteAdd internal ticket note
edesk_reply_to_ticketwriteReply to customer
edesk_add_order_notewriteAdd order note
edesk_usage_statusmetaUsage status (free-tier meter)
edesk_request_featuremetaRequest a missing feature
edesk_upgrademetaUpgrade to Pro (unlimited)
edesk_cancel_subscriptionmetaCancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

PlanPriceLimit
Free$0100 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited

Pro covers this server only. Subscribe with edesk_upgrade (it returns a Stripe Checkout link). Cancel any time with edesk_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running edesk_upgrade before then undoes the cancel. Or write to [email protected].

License

MIT © usefulapi. Not affiliated with or endorsed by eDesk.

来源：servers/edesk/README.md，提交 56eecbb

工具

0
工具元数据尚未被收录。

版本历史

1
  1. v1.0.0最新Oct 10, 2026