io.usefulapi由 usefulapi.io 发布官方发布者v1.39.2更新于 Nov 14, 2026
Manage HelpCrunch chats, customers, agents and knowledge-base articles.
发布方自己的服务：Ably MCP by usefulapi
面向 HelpCrunch 的托管 MCP 服务器，让助手搜索客户与对话、读取聊天消息，并回复或重新分配在线会话。
Web executable，通过 Streamable HTTP。 远程服务在工作区中配置后即可从网页运行时运行。
把这段提示词粘贴到 Claude Code、Codex、Cursor 等智能体，或 SourceWeft 对话中。智能体会读取该服务器的安装指南，先向你展示发布者、端点和登录方式，经你同意后再把它添加到你的客户端。密钥不会写进任何命令。
阅读 https://sourceweft.com/mcp/io.usefulapi%2Fhelpcrunch/install.md，并按其中说明把这个 MCP 服务器接入我的客户端。修改任何配置之前，先告诉我它的发布者、端点和登录方式，等我确认。不要把 API 密钥写进命令或我会提交的文件；问我密钥应从哪里获取。把它添加到你客户端的 mcpServers 配置中。
{
"mcpServers": {
"helpcrunch-by-usefulapi": {
"type": "http",
"url": "https://helpcrunch.usefulapi.io/mcp"
}
}
}Manage HelpCrunch chats, customers, agents and knowledge-base articles. Hosted, no local install.
Live endpoint: https://helpcrunch.usefulapi.io/mcp · Homepage: https://usefulapi.io
https://helpcrunch.usefulapi.io/mcp.claude mcp add --transport http helpcrunch https://helpcrunch.usefulapi.io/mcp, then run /mcp to log in.Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your HelpCrunch credentials.
Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/helpcrunch/
On first connect you'll paste your HelpCrunch credentials. They are validated, stored per-user, and scoped to you — no keys in config files.
read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.
Each paid plan covers this server only. Ask your AI to run helpcrunch_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with helpcrunch_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with helpcrunch_upgrade before then undoes the cancel. Or write to [email protected].
MIT
来源：servers/helpcrunch/README.md，提交 f22f848
List customers
List / search customers (people who chatted in). Optionally filter with a single field/operator/value clause (comparison AND), sort (e.g. customers.firstSeen, customers.lastSeen) with order, and paginate with limit/offset. HelpCrunch REST: POST /customers/search.
sortfieldlimitordervalueoffsetoperatorGet customer
Get a single customer by id. HelpCrunch REST: GET /customers/{id}.
id必填List chats
List / search chats (conversations). Optionally filter with a single field/operator/value clause (comparison AND), sort (e.g. chats.createdAt) with order, and paginate with limit/offset. HelpCrunch REST: POST /chats/search.
sortfieldlimitordervalueoffsetoperatorGet chat
Get a single chat (conversation) by id. HelpCrunch REST: GET /chats/{id}.
id必填Get chat messages
Get the messages of a chat (conversation), newest first (sorted by createdAt DESC). Paginate with limit (max 100) / offset. HelpCrunch REST: GET /chats/{id}/messages.
id必填limitoffsetList agents
List agents (support staff / operators) in the account, with role and email. Paginate with limit/offset. HelpCrunch REST: GET /agents.
limitoffsetList departments
List departments (groups of agents that chats can be routed to), each with its agents. Paginate with limit/offset. HelpCrunch REST: GET /departments.
limitoffsetList applications
List applications configured in the account — web chat widgets, iOS/Android apps, and social integrations (id, name, displayName, active, type). HelpCrunch REST: GET /applications.
无需输入参数。
Get organization
Get the organization's live-chat availability status — domain, whether the team is online (teamOnline), and whether chat is enabled (chatEnabled). HelpCrunch REST: GET /organization.
无需输入参数。
Create message
POSTS a message into a LIVE chat — a customer-visible reply (type "message") or an internal private note (type "private"). Set `agent` (agent id) for agent messages; omit it for customer messages. HelpCrunch REST: POST /messages.
chat必填text必填typeagentmarkdown_textUpdate chat status
CHANGES the status of a LIVE chat (e.g. mark it opened, pending, on hold, or closed). HelpCrunch REST: PUT /chats/status.
id必填status必填Assign chat
ASSIGNS (or unassigns) a LIVE chat to an agent. Pass `assignee` (agent id) to assign; omit it (or pass null) to unassign. HelpCrunch REST: PUT /chats/assignee.
id必填assignee已满足适用检查项的 100%
该评分衡量此收录条目的完整程度，依据注册中心条目、端点与公开来源计算得出。它不是对服务器本身的评价，也不表示服务器安全或当前可用：可连通性是带日期的检查结果，评分也不包含安装量或用户评价。
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{ "mcpServers": { "helpcrunch": { "url": "https://helpcrunch.usefulapi.io/mcp" } }}