Kayako

io.usefulapiv1.0.0更新于 Sep 30, 2026

Search Kayako cases, replies, customers and help-center articles, and reply to or create cases.

已验证Streamable HTTP可网页运行Business & CommerceKnowledge & Memory

概览

AI 生成的概览

让助手浏览、搜索并管理 Kayako 服务台的工单、客户、组织与帮助中心文章。

功能
连接托管的 Kayako MCP 端点，提供读取工单、工单帖子、用户、组织、团队、角色、回复渠道、工单选项和帮助中心文章的工具，并支持跨工单、用户和组织的搜索。写入工具可创建和更新工单、回复工单或添加内部备注、为工单添加标签以及创建用户。另有两个元工具用于查看用量和管理订阅。
适用场景
适合客服与支持场景：助手需要查询工单历史、客户或组织信息、帮助中心内容，并在聊天客户端内起草或发布回复和工单更新。
运行要求
需要一个指向托管端点的远程 MCP 客户端，无需本地安装。首次连接时需提供 Kayako 实例名以及客服邮箱和密码，这些信息会被校验并按用户存储。需要能访问该托管端点的网络。
安装前请注意
写入工具会创建或修改工单、回复、内部备注、标签和用户，使用前应确认。服务要求提供 Kayako 客服邮箱和密码，并由第三方托管方按用户存储，而非保存在你的配置文件中。免费版每月限 100 次工具调用，且暴露了付费升级工具。

安装

在 SourceWeft 中

  1. 打开 控制台中的 Kayako，将其添加到工作区。
  2. 为需要使用其工具的对话启用该服务。

Web executable，通过 Streamable HTTP。 远程服务在工作区中配置后即可从网页运行时运行。

其他 MCP 客户端

把它添加到你客户端的 mcpServers 配置中。

{
  "mcpServers": {
    "kayako": {
      "type": "http",
      "url": "https://kayako.usefulapi.io/mcp"
    }
  }
}

README

Kayako MCP by usefulapi

Use Kayako from Claude, Cursor, or any MCP client — browse cases and replies, look up customers and organizations, search the help center, and create, update or reply to cases. Hosted, no local install: connect with your own Kayako credentials.

Live endpoint: https://kayako.usefulapi.io/mcp · Homepage: https://usefulapi.io/kayako

Add to Claude

json
{  "mcpServers": {    "kayako": {      "url": "https://kayako.usefulapi.io/mcp"    }  }}

On first connect you'll provide your Kayako instance name (the part before .kayako.com) plus an agent email and password. They're validated, stored per-user, and scoped to you — no keys in config files.

Tools

ToolTypeWhat it does
kayako_get_mereadGet the current user
kayako_list_casesreadList cases
kayako_get_casereadGet a case
kayako_list_case_postsreadList a case's posts
kayako_list_channelsreadList reply channels
kayako_list_case_optionsreadList case statuses, priorities or types
kayako_searchreadSearch cases, users and organizations
kayako_list_usersreadList users
kayako_get_userreadGet a user
kayako_list_organizationsreadList organizations
kayako_list_organization_casesreadList an organization's cases
kayako_list_teamsreadList teams
kayako_list_rolesreadList roles
kayako_list_articlesreadList help-center articles
kayako_get_articlereadGet a help-center article
kayako_search_help_centerreadSearch the help center
kayako_create_casewriteCreate a case
kayako_update_casewriteUpdate a case
kayako_reply_to_casewriteReply to a case or add an internal note
kayako_add_case_tagswriteAdd tags to a case
kayako_create_userwriteCreate a user
kayako_usage_statusmetaUsage status (free-tier meter)
kayako_upgrademetaUpgrade to Pro (unlimited)

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage or manage your subscription.

Pricing

PlanPriceLimit
Free$0100 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited

License

MIT © usefulapi. Not affiliated with or endorsed by Kayako.

来源：servers/kayako/README.md，提交 1ec23c2

工具

0
工具元数据尚未被收录。

版本历史

1
  1. v1.0.0最新Sep 30, 2026