Trengo

io.usefulapiv1.0.0更新于 Sep 30, 2026

Work tickets and messages, look up contacts and teams, pull reports, and reply, assign or close.

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概览

AI 生成的概览

让助手通过托管 MCP 端点读取并处理 Trengo 工单、联系人、团队和报表。

功能: 将 MCP 客户端连接到托管的 Trengo 集成。读取类工具可列出工单及其消息、电子邮件消息、联系人、联系人分组、用户、团队、标签、工单结果、自定义字段、快捷回复，以及坐席绩效和工单明细等报表指标。写入类工具可创建工单，分配、关闭或重新打开工单，发送工单消息，创建或更新联系人，以及创建或更新看板卡片。元工具用于查看用量和管理订阅。
适用场景: 适合客服或运营工作主要在 Trengo 中进行，并希望助手在不切换工具的情况下查询工单和联系人背景、拉取客服报表，或起草并执行工单操作。若不使用 Trengo，或只需偶尔手动查询，则价值有限。
运行要求: 远程 MCP 端点 Trengo 账号，以及 Trengo 个人访问令牌（在“设置 → 应用与集成 → Rest API”中创建），首次连接时输入并按用户存储。需要能访问该托管端点的网络。

安装前请注意

该令牌是 Trengo 账号的凭据，由托管服务按用户校验和存储，而不是放在配置文件中。写入类工具会改动真实数据：创建、分配、关闭或重新打开工单，发送工单消息，创建或更新联系人，以及创建或更新看板卡片，使用前应确认。免费版每月 100 次工具调用；Pro 版每位用户每月 9 美元或每年 90 美元。

安装

在 SourceWeft 中

打开控制台中的 Trengo，将其添加到工作区。
为需要使用其工具的对话启用该服务。

Web executable，通过 Streamable HTTP。远程服务在工作区中配置后即可从网页运行时运行。

其他 MCP 客户端

把它添加到你客户端的 mcpServers 配置中。

{
  "mcpServers": {
    "trengo": {
      "type": "http",
      "url": "https://trengo.usefulapi.io/mcp"
    }
  }
}

README

Trengo MCP by usefulapi

Use Trengo from Claude, Cursor, or any MCP client — read tickets and messages, look up contacts, users, teams and labels, pull support reports, and reply, assign, close or reopen tickets. Hosted, no local install: connect with your own Trengo credentials.

Live endpoint: https://trengo.usefulapi.io/mcp · Homepage: https://usefulapi.io/trengo

Add to Claude

On first connect you'll provide your Trengo personal access token (Settings → Apps & integrations → Rest API). They're validated, stored per-user, and scoped to you — no keys in config files.

Tools

Tool	Type	What it does
`trengo_list_tickets`	read	List tickets
`trengo_list_ticket_messages`	read	List a ticket's messages
`trengo_get_email_message`	read	Get an email message
`trengo_list_contacts`	read	List or search contacts
`trengo_get_contact`	read	Get a contact
`trengo_list_contact_groups`	read	List contact groups
`trengo_list_users`	read	List users
`trengo_list_teams`	read	List teams
`trengo_list_labels`	read	List labels
`trengo_list_ticket_results`	read	List ticket results
`trengo_list_custom_fields`	read	List custom fields
`trengo_list_quick_replies`	read	List quick replies
`trengo_get_reporting_metrics`	read	Get reporting metrics
`trengo_get_agent_performance`	read	Get agent performance
`trengo_get_ticket_details_report`	read	Get ticket details report
`trengo_create_ticket`	write	Create a ticket
`trengo_assign_ticket`	write	Assign a ticket
`trengo_close_ticket`	write	Close a ticket
`trengo_reopen_ticket`	write	Reopen a ticket
`trengo_send_ticket_message`	write	Send a ticket message
`trengo_create_contact`	write	Create a contact
`trengo_update_contact`	write	Update a contact
`trengo_create_board_card`	write	Create a board card
`trengo_update_board_card`	write	Update a board card
`trengo_usage_status`	meta	Usage status (free-tier meter)
`trengo_upgrade`	meta	Upgrade to Pro (unlimited)

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage or manage your subscription.

Pricing

License

来源：servers/trengo/README.md，提交 1ec23c2

工具

工具元数据尚未被收录。

版本历史

v1.0.0最新Sep 30, 2026

Plan	Price	Limit
Free	$0	100 tool calls / month
Pro (per user)	$9/mo or $90/yr (2 months free)	Unlimited