UseResponse MCP by usefulapi

io.usefulapi由 usefulapi.io 发布官方发布者v1.3.4更新于 Nov 7, 2026

Read tickets, topics, comments and users, and create tickets or comments in UseResponse.

发布方自己的服务：Ably MCP by usefulapi

已验证Streamable HTTP可网页运行沟通与协作数据与分析商业与电商

概览

AI 生成的概览

UseResponse 的托管 MCP 服务器，让助手读取工单、主题、评论、用户、在线聊天和报表，并可创建工单或评论。

可以做什么
  • 搜索和列出工单与反馈主题，读取单个对象及其评论和变更历史
  • 搜索客户与员工，读取用户资料、自定义字段及其创建的对象
  • 列出账户配置数据：分类、状态、社区、工单与用户自定义字段
  • 读取在线聊天及其消息
  • 读取已保存报表及其数据行，支持排序、分组和分页
  • 创建工单或主题，或添加评论（可设为仅员工可见的私密备注）
适用场景
适合让助手回答关于 UseResponse 帮助台或反馈社区的问题，例如哪些工单仍未关闭及负责人、某工单的最新评论、本月留言的用户，或无需打开网页界面即可提交工单、以评论回复。
运行要求
远程 streamable HTTP 端点，无需本地安装。仅填写 URL 并通过 OAuth 登录，首次连接时提供 UseResponse 子域名和 API 密钥（用户资料 → 选项 → API 设置）。免费方案每月 50 次工具调用，另有付费方案。
安装前请注意
服务器验证后会按用户保存你的 UseResponse 子域名和 API 密钥，即持有你账户的凭据。有两个写入工具：创建的工单或主题对客户可见，评论默认对客户可见，除非标记为私密。元工具可发起或取消 Stripe 付费订阅，当前计费周期不退款。用量按方案计量并受限。

安装

在 SourceWeft 中

  1. 打开 控制台中的 UseResponse MCP by usefulapi，将其添加到工作区。
  2. 为需要使用其工具的对话启用该服务。

Web executable，通过 Streamable HTTP。 远程服务在工作区中配置后即可从网页运行时运行。

交给智能体安装

把这段提示词粘贴到 Claude Code、Codex、Cursor 等智能体，或 SourceWeft 对话中。智能体会读取该服务器的安装指南，先向你展示发布者、端点和登录方式，经你同意后再把它添加到你的客户端。密钥不会写进任何命令。

阅读 https://sourceweft.com/mcp/io.usefulapi%2Fuseresponse/install.md，并按其中说明把这个 MCP 服务器接入我的客户端。修改任何配置之前，先告诉我它的发布者、端点和登录方式，等我确认。不要把 API 密钥写进命令或我会提交的文件；问我密钥应从哪里获取。

查看智能体所依据的安装指南

其他 MCP 客户端

把它添加到你客户端的 mcpServers 配置中。

{
  "mcpServers": {
    "useresponse-by-usefulapi": {
      "type": "http",
      "url": "https://useresponse.usefulapi.io/mcp"
    }
  }
}

README

UseResponse MCP by usefulapi

Use your UseResponse account from Claude, Cursor, or any MCP client. Read tickets, topics, comments, users, communities, reports and live chats, and create tickets or comments. Hosted, no local install: connect with your own credentials.

Live endpoint: https://useresponse.usefulapi.io/mcp · Homepage: https://usefulapi.io

Connect

  • Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://useresponse.usefulapi.io/mcp.
  • Claude Code: claude mcp add --transport http useresponse https://useresponse.usefulapi.io/mcp, then run /mcp to log in.
  • VS Code: Add to VS Code.
  • Cursor and other clients: add the URL as a remote MCP server:
json
{  "mcpServers": {    "useresponse": {      "url": "https://useresponse.usefulapi.io/mcp"    }  }}

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your UseResponse credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/useresponse/

On first connect you provide your UseResponse subdomain (the acme part of acme.useresponse.com) and your API key (User profile → Options → API Settings). The server validates them and stores them per user. No keys go in config files.

Tools

ToolTypeWhat it does
useresponse_get_current_userreadGet the current user
useresponse_search_objectsreadSearch tickets and topics
useresponse_list_ticketsreadList tickets
useresponse_get_objectreadGet a ticket or topic
useresponse_get_object_commentsreadList comments on a ticket or topic
useresponse_list_commentsreadList comments
useresponse_get_object_changelogreadGet a ticket or topic history
useresponse_list_object_custom_fieldsreadList ticket and topic custom fields
useresponse_search_usersreadSearch users
useresponse_get_userreadGet a user
useresponse_get_user_activityreadList a user's objects
useresponse_list_user_custom_fieldsreadList user custom fields
useresponse_list_categoriesreadList categories
useresponse_list_statusesreadList statuses
useresponse_list_forumsreadList communities
useresponse_list_reportsreadList reports
useresponse_get_report_objectsreadGet report rows
useresponse_list_chatsreadList live chats
useresponse_get_chatreadGet a live chat
useresponse_get_chat_messagesreadGet live chat messages
useresponse_create_objectwriteCreate a ticket or topic
useresponse_create_commentwriteAdd a comment
useresponse_usage_statusmetaUsage status (free-tier meter)
useresponse_request_featuremetaRequest a missing feature
useresponse_upgrademetaUpgrade to Pro or Pro+
useresponse_cancel_subscriptionmetaCancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited*

*Pro has a fair use limit of 10,000 tool calls a month on this server. For more, write to [email protected].

Pro covers this server only. Subscribe with useresponse_upgrade (it returns a Stripe Checkout link). Cancel any time with useresponse_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running useresponse_upgrade before then undoes the cancel. Or write to [email protected].

License

MIT — see LICENSE. Documentation only; the server is hosted.

来源：servers/useresponse/README.md，提交 4046075

工具

22

useresponse_get_current_user

Get the current user

Get the user that owns the API key: name, role and team. Good first call to check the connection. UseResponse API: GET /me.json.

无需输入参数。

useresponse_search_objects

Search tickets and topics

Search feedback topics and help desk tickets by text, status, category, author, date or type. UseResponse API: GET /search.json.

输入参数datesorttexttypecountstatusauthorIdownershipcategory_id

useresponse_list_tickets

List tickets

List help desk tickets, with filters for status, responsible agent, forum, author email and completion. UseResponse API: GET /tickets.json.

输入参数datepagesorttextcountstatusauthorIdforum_idauthorEmailcompleted_bycompleted_onresponsible_id

useresponse_get_object

Get a ticket or topic

Get one ticket or topic by id. UseResponse API: GET /objects/{id}.json.

输入参数id必填

useresponse_get_object_comments

List comments on a ticket or topic

List the comments on one ticket or topic. UseResponse API: GET /objects/{id}/comments.json.

输入参数id必填pagesortis_private

useresponse_list_comments

List comments

List comments across the account, filtered by date or privacy. UseResponse API: GET /comments.json.

输入参数datesortis_private

useresponse_get_object_changelog

Get a ticket or topic history

Get the change history of one ticket or topic. UseResponse API: GET /changelog/object/{id}.json.

输入参数id必填

useresponse_list_object_custom_fields

List ticket and topic custom fields

List the custom fields defined for tickets and topics. UseResponse API: GET /objects/custom-fields/list.json.

无需输入参数。

useresponse_search_users

Search users

Search customers and staff by name, email, phone, team or status. UseResponse API: GET /users/search.json.

输入参数pagesortteamcountemailphonesearchstatus

useresponse_get_user

Get a user

Get one user by id, with role, team, custom fields and registration date. UseResponse API: GET /users/{id}.json.

输入参数id必填

useresponse_get_user_activity

List a user's objects

List the tickets and topics one user created. UseResponse API: GET /users/{id}/activity.json.

输入参数id必填pagecount

useresponse_list_user_custom_fields

List user custom fields

List the custom fields defined for users. UseResponse API: GET /users/custom-fields/list.json.

无需输入参数。

useresponse_list_categories

List categories

List the categories for tickets or topics. UseResponse API: GET /categories.json.

输入参数typeownership

useresponse_list_statuses

List statuses

List the statuses that tickets and topics can have. UseResponse API: GET /statuses.json.

输入参数typeownership

useresponse_list_forums

List communities

List the communities (forums) of the account. UseResponse API: GET /forums.json.

无需输入参数。

useresponse_list_reports

List reports

List the saved reports of the account. UseResponse API: GET /reports/list.json.

无需输入参数。

useresponse_get_report_objects

Get report rows

Get the rows of one saved report, with sorting, grouping and paging. UseResponse API: GET /report/{id}/objects.json.

输入参数id必填pagesortperPagegroupValue

useresponse_list_chats

List live chats

List the live chats of the account. UseResponse API: GET /chats.json.

输入参数pageauthorId

useresponse_get_chat

Get a live chat

Get one live chat by its external id. UseResponse API: GET /chats/{external_id}.json.

输入参数external_id必填

useresponse_get_chat_messages

Get live chat messages

Get the messages of one live chat. UseResponse API: GET /chats/{external_id}/messages.json.

输入参数external_id必填

useresponse_create_object

Create a ticket or topic

Create a new ticket or topic (no attachments). Visible to customers once created. UseResponse API: POST /objects.json.

输入参数tagstitle必填contentteam_idownership必填category_idobject_type必填responsible_id

useresponse_create_comment

Add a comment

Add a comment to a ticket or topic. A private note is visible to staff only. Visible to customers unless is_private is 1. UseResponse API: POST /comments.json.

输入参数content必填reply_toobject_id必填is_private

版本历史

7
  1. v1.3.4最新Nov 7, 2026
  2. v1.2.3Nov 5, 2026
  3. v1.2.2Nov 5, 2026
  4. v1.2.1Nov 4, 2026
  5. v1.2.0Nov 3, 2026
  6. v1.1.1Nov 3, 2026
  7. v1.0.0Nov 1, 2026

评分

已满足适用检查项的 100%

该评分衡量此收录条目的完整程度，依据注册中心条目、端点与公开来源计算得出。它不是对服务器本身的评价，也不表示服务器安全或当前可用：可连通性是带日期的检查结果，评分也不包含安装量或用户评价。

  • 近 30 天内可连通必需25 分
  • 已声明认证方式必需10 分
  • 已列出工具必需15 分
  • 描述必需15 分
  • 图标10 分
  • 文档15 分
  • 许可证10 分

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