Booking

List all available vehicles with capacity and base rates. Use this to help the customer choose the right vehicle for their trip.

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Calculate the exact price for a private chauffeur transfer. Returns prices for all available vehicles AND a quote_id valid for 15 minutes. Always call this before book_ride and pass the quote_id to book_ride — it locks the price and prevents drift. IMPORTANT: pickup_date must be in dd/mm/yyyy format. COVERAGE GATE: on customer-facing channels a trip where NEITHER the pickup NOR the drop-off is in the Paris region (Paris, Île-de-France, CDG / Orly / Beauvais airports, Disneyland, Versailles) is refused with OUTSIDE_PARIS_REGION — such trips are priced by the team only: give no price, collect the details and escalate.

Create a secure payment link to book a private chauffeur transfer. The reservation is created automatically ONLY after the customer completes payment. REQUIRED: call get_quote first and pass the resulting quote_id + the chosen vehicle_id. The price is taken from the stored quote (not from any price field you pass). Pass idempotency_key to make retries safe: the same key returns the same payment link instead of creating a duplicate.

Create a secure payment link for a VIP Meet & Greet booking, with optional transfer combo. Available locations: CDG, Orly, Gare de Lyon — Meet & Greet is NO LONGER offered at Gare du Nord (do not quote or book it there). M&G prices are FIXED (CDG/Orly 250€ base for 2 pax + 50€/extra, Gare de Lyon 350€ + 75€/extra) — do NOT call get_quote for the M&G part. Some event dates carry a supplement (e.g. Paris Air Show): the mg_price returned here is the amount actually charged for pickup_date. A connection (service_type='connection': arrival flight → connecting departure flight with fast-track between terminals) is billed as TWO M&G services = the location price ×2 (e.g. CDG 2 pax = 500€). For a combo with a transfer (e.g. CDG M&G + transfer to a hotel), call get_quote first for the transfer leg and pass the resulting quote_id + vehicle_id in `transfer`. If lead time is below the minimum (12h before pickup), returns LEAD_TIME_TOO_SHORT — the caller must fall back to manual notification instead of retrying. lead_time_override=true bypasses the 12h minimum ONLY after Sylvain has explicitly confirmed greeter availability for this exact request (WhatsApp admin approval 'mg ok'); never set it on your own initiative. A 90-minute floor always applies. If flight cannot be validated, returns FLIGHT_NOT_FOUND — ask the customer to re-confirm the flight number, or set flight_unverified=true with manual_airline + manual_origin to force-accept.

Resolve a free-text location (city, airport, hotel, station, full address) to a canonical address + coordinates, using the same geocoder that Zeplan consumes for bookings. Use this BEFORE get_quote when the customer gives a fuzzy pickup/drop-off (e.g. 'CDG', 'Le Bristol', 'Gare du Nord', raw GPS). Returns up to 5 candidates with place_id, full address, type hint, and optionally coordinates.

Email the booking's client their assigned driver's first name + phone. Pass `email` if you already have the client's address (e.g. from Zeplan get-booking); otherwise WP looks it up on the booking post. Returns { sent, to (masked), client_phone }. Voice agent use.

Resolve a flight number to its airports, terminals, scheduled times, and status. Codeshares are resolved automatically (e.g. DL8742 → operated by Air France as AF9): the response then carries codeshare:true, marketing_flight and operating_flight — record/track the OPERATING flight. Use BEFORE book_ride whenever the customer provides a flight number so that pickup time and terminal are correct. Input is tolerant: accepts 'AF007', 'AF 007', 'AF-007', 'af7', 'AFR007' — the tool normalizes internally. Returns an array of matching operations (usually 1 when direction is set).

Resolve a TRAIN NUMBER to its route, stations and scheduled times via the official SNCF API (covers TGV inOui/Ouigo, TER, Intercités, TGV Lyria, Eurostar and international TGVs — everything serving a French station). Use whenever a customer books a station pickup/drop-off or a station Meet & Greet and gives a train number, to verify the departure/arrival time. A train number is DIGITS ONLY (TGV 6503, Lyria 9211, Eurostar 9031); a 6-char code like 'JWVLHH' is a ticket PNR and a long ref like 'W209656898' is an agency booking reference — those cannot be looked up here: extract route + time from the customer's confirmation instead.

Get information about MyDriverParis services, coverage areas, airports served, and policies. Use this to answer customer questions.

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Get the full cancellation, refund and modification policy. Use this whenever a customer asks about cancelling, changing, or refunds — never guess the policy.

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