ManyContacts - WhatsApp Business CRM

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ManyContacts MCP Server

MCP (Model Context Protocol) server for ManyContacts — the WhatsApp Business CRM. Enables AI agents (Claude, Cursor, Windsurf, etc.) to manage contacts, send WhatsApp messages, run campaigns, configure AI auto-replies, and perform all CRM operations programmatically.

Quick Start

1. Get your CLI token

npm install -g @manycontacts/cli

Already have an account? Log in:

mc auth login --email [email protected] --password mypasswordmc auth whoami   # verify it works

New to ManyContacts? Create an account and connect your WhatsApp channel:

# Register a new accountmc auth register --email [email protected] --name "My Company"
# Connect a WhatsApp Business channel (choose one method):mc channels connect whatsapp-api      # WhatsApp Cloud API (recommended)mc channels connect coexistence       # ManyContacts coexistence modemc channels connect qr                # QR code pairing
# Verify everything is set upmc auth whoamimc channels list

2. Configure in your MCP client

Claude Desktop / Claude Code

Add to your MCP settings (~/.claude/claude_desktop_config.json or similar):

{  "mcpServers": {    "manycontacts": {      "command": "npx",      "args": ["@manycontacts/mcp"],      "env": {        "MC_CLI_TOKEN": "your-cli-token-here"      }    }  }}

Cursor

Add to .cursor/mcp.json:

{  "mcpServers": {    "manycontacts": {      "command": "npx",      "args": ["@manycontacts/mcp"],      "env": {        "MC_CLI_TOKEN": "your-cli-token-here"      }    }  }}

Tip: If you've already logged in via the CLI (mc auth login), the token is stored in ~/.manycontacts/config.json and the MCP server will pick it up automatically — no MC_CLI_TOKEN env var needed.

Available Tools (55 total)

Account & Context

manycontacts.context

Get a full overview of your ManyContacts account: connected WhatsApp Business channels, contact/user/tag counts, active AI agents, and enabled features. Use this first to understand the account state before performing other operations.

manycontacts.org.get

Get WhatsApp Business organization/account information including name, timezone, and all configuration settings.

manycontacts.org.update

Update organization-level settings such as timezone, auto-reply messages, auto-close behavior, and webhook configuration.

manycontacts.org.schedule.get

Get the business hours schedule. Returns the configured working hours for each day of the week, used to determine when the "away" auto-reply activates.

manycontacts.org.apikey

Get the organization's REST API key for direct API integrations.

manycontacts.channels.list

List all connected WhatsApp Business and Instagram channels. For WhatsApp channels, shows the phone number and connection status. For Instagram channels, shows the username.

Contacts

All contact operations use phone numbers as identifiers (with country code, no + prefix, e.g. 34600000000).

manycontacts.contacts.list

List WhatsApp Business contacts with advanced filters. Returns paginated results with has_more indicator. Filters can be combined freely.

Note: When using date_from and date_to together, the range cannot exceed 90 days.

Response:

{  "ok": true,  "data": [    {      "name": "John Doe",      "number": "34600000000",      "open": true,      "last_user_id": "uuid-of-assigned-user",      "source": "whatsapp",      "notes": "VIP customer",      "customFields": {},      "createdAt": "2026-01-15T10:30:00Z"    }  ],  "pagination": { "page": 1, "limit": 50, "has_more": true }}

manycontacts.contacts.get

Get detailed information about a specific contact including their tags, teams, funnel stages, and custom fields.

manycontacts.contacts.create

Create a new WhatsApp Business contact in the CRM. The phone number will be normalized automatically (leading + removed).

manycontacts.contacts.update

Update an existing contact's name, notes, or custom fields.

manycontacts.contacts.delete

Permanently delete a contact from the CRM.

manycontacts.contacts.assign

Assign a contact to a specific team member. The assigned user will see this contact in their personal inbox.

manycontacts.contacts.unassign

Remove the current user assignment from a contact. The contact returns to the general unassigned inbox.

manycontacts.contacts.close

Close a WhatsApp conversation. Closed conversations are archived and won't appear in the active inbox.

manycontacts.contacts.open

Reopen a previously closed WhatsApp conversation. The contact will appear again in the active inbox.

manycontacts.contacts.tag.add

Add a tag to a contact. Use manycontacts.tags.list to get available tag IDs.

manycontacts.contacts.tag.remove

Remove a tag from a contact.

manycontacts.contacts.team.add

Add a team to a contact. Use manycontacts.teams.list to get available team IDs.

manycontacts.contacts.team.remove

Remove a team from a contact.

manycontacts.contacts.set_stage

Move a contact to a specific stage within a sales funnel/pipeline. Use manycontacts.funnels.list to get funnel and stage IDs.

manycontacts.contacts.bulk

Perform bulk operations on multiple contacts at once. Supports closing, opening, assigning, tagging, and team assignment.

Messaging

manycontacts.messages.list

List WhatsApp conversation messages for a contact. Returns messages in a conversation-friendly format with timestamps, status, and sender information.

manycontacts.messages.send.text

Send a WhatsApp text message to a contact. Only works within the 24-hour conversation window. Use manycontacts.messages.send.template to initiate conversations outside this window.

manycontacts.messages.send.note

Create an internal note on a contact's conversation. Notes are only visible to team members and are not sent to the WhatsApp contact.

manycontacts.messages.send.template

Send a WhatsApp Business template message. Templates are required to initiate conversations outside the 24-hour window or for bulk outbound messaging. Templates must be pre-approved by Meta.

Templates

WhatsApp Business templates are pre-approved message formats required for outbound messaging outside the 24-hour conversation window.

manycontacts.templates.list

List all WhatsApp Business message templates. Shows template name, code, status, components, and media flags.

manycontacts.templates.get

Get full details of a specific template including its components (header, body, footer, buttons), configuration, and media attachments.

manycontacts.templates.sync

Sync WhatsApp Business templates from Meta Cloud API. Fetches the latest templates from the connected WhatsApp Business account. Useful after creating or modifying templates in the Meta Business Manager.

Campaigns

Campaigns allow bulk sending of WhatsApp template messages to a list of phone numbers at a scheduled time.

manycontacts.campaigns.list

List all WhatsApp Business bulk messaging campaigns with statistics (sent, delivered, read, and failed counts), template names, and scheduled dates.

manycontacts.campaigns.create

Create a new WhatsApp Business bulk messaging campaign. The campaign will send a template message to the specified phone numbers at the scheduled time.

manycontacts.campaigns.delete

Delete a WhatsApp Business campaign. Only pending (not yet sent) campaigns can be deleted.

Tags

Tags are colored labels used to categorize and filter WhatsApp Business contacts (e.g. "VIP", "Support", "Lead").

manycontacts.tags.list

List all available tags with their names, colors, and IDs.

manycontacts.tags.create

Create a new tag for categorizing contacts.

manycontacts.tags.update

Update an existing tag's name or color.

manycontacts.tags.delete

Delete a tag. The tag will be removed from all contacts that have it.

Teams

Teams group users together for assignment routing and contact organization.

manycontacts.teams.list

List all teams in the organization.

manycontacts.teams.create

Create a new team.

manycontacts.teams.add_member

Add a user to a team.

manycontacts.teams.remove_member

Remove a user from a team.

manycontacts.teams.delete

Delete a team. Team members are not deleted, only the team grouping.

Sales Funnels / Pipelines

Funnels allow you to track contacts through a multi-stage sales or support pipeline (e.g. "New Lead" -> "Qualified" -> "Proposal" -> "Won").

manycontacts.funnels.list

List all sales funnels/pipelines with their stages.

manycontacts.funnels.create

Create a new sales funnel/pipeline.

manycontacts.funnels.add_stage

Add a new stage to an existing funnel.

manycontacts.funnels.update_stage

Update a stage's name within a funnel.

manycontacts.funnels.contacts

List contacts currently in a specific funnel, optionally filtered by stage. Returns paginated results.

manycontacts.funnels.delete

Delete a sales funnel/pipeline and all its stages. Contacts in the funnel are not deleted.

Users / Team Members

Manage the team members who have access to the WhatsApp Business CRM.

manycontacts.users.list

List all team members/users in the organization with their roles and details.

manycontacts.users.get

Get details of a specific team member.

manycontacts.users.update

Update a team member's profile information.

manycontacts.users.invite

Invite a new team member to the organization by email. They will receive an invitation email to join.

manycontacts.users.delete

Remove a team member from the organization. Their assigned contacts will become unassigned.

AI Agents

AI agents auto-respond to incoming WhatsApp messages using configurable instructions and scenarios. Only active agents are listed.

manycontacts.ai_agents.list

List all active AI auto-reply agents with their configuration.

manycontacts.ai_agents.get

Get full details of a specific AI agent including its scenarios (conversation flows), instruction blocks, and configuration.

manycontacts.ai_agents.update

Update an AI agent's configuration. You can enable/disable the agent or modify its instruction blocks.

manycontacts.ai_agents.feedback

Get feedback and conversation logs for an AI agent. Shows how the agent has been responding and user satisfaction data.

Available Prompts (6 total)

Pre-built prompts that guide AI agents through common workflows. Use these to quickly accomplish multi-step tasks.

contact-lookup

Look up a WhatsApp contact and get a complete summary of their profile, tags, funnel stage, and recent messages.

send-campaign

Step-by-step guide to creating a WhatsApp bulk campaign: lists available templates, asks for recipients and schedule, then creates the campaign.

daily-dashboard

Generates a complete overview of your ManyContacts account including channels, open conversations, team structure, and sales funnels.

reply-to-contact

Reviews recent conversation history with a contact, then sends a WhatsApp message with full context.

manage-funnel

Displays all sales funnels with their stages and contact counts per stage, giving a visual pipeline overview.

bulk-tag-contacts

Tags multiple contacts at once — finds or creates the tag, then applies it in bulk.

Environment Variables

*If you've logged in via the CLI, the token is stored locally at ~/.manycontacts/config.json and the MCP server reads it automatically.

Authentication

The MCP server authenticates using CLI tokens. Each token is scoped to an organization and has configurable permissions.

# Login to get a tokenmc auth login --email [email protected] --password mypassword
# The token is stored at ~/.manycontacts/config.json# Or set it explicitly via environment variable:export MC_CLI_TOKEN=your-token-here

Rate Limits

• Paying accounts: 60 requests/minute
• Free/trial accounts: 10 requests/minute

When rate limited, the server returns a 429 error with a link to upgrade.

License

MIT