
Customer Sales Support
io.github.farssaadeldin7-ux由 GitHub 帳號 farssaadeldin7-ux 發布v0.1.3更新於 Oct 26, 2026
AI-powered customer support agent trained on the company's own manuals and FAQs — pre-sales...
概覽
一個本機 Claude Code/Cowork 外掛,為助理提供以公司自有手冊與常見問題為基礎的客服代理工作流程,含免費與付費工具。
- 可以做什麼
- 提供客戶銷售支援技能,引導助理依據公司自有手冊與常見問題回答售前與支援問題。
- 內建專家式流程:如何拆解支援問題、先問什麼,以及何時承認不知道並轉交真人。
- 附帶以共用執行環境為基礎的 MCP 工具伺服器,部分工具可免費試用,其餘需付費授權解鎖。
- 將內建技能發布為 MCP 提示,在 VS Code 中呈現為斜線命令。
- 適用情境
- 適合希望助理依據自家文件回答客戶問題、並在不確定時誠實轉交人工的 SaaS 創辦人或支援團隊。建議先試用免費工具,再決定是否需要付費授權。
- 執行需求
- 以本機程序(stdio)在桌面端執行,以 .mcpb 套件散布,也提供 VS Code 擴充功能與 npm 套件。未宣告任何環境變數、標頭或身分驗證。解鎖受限工具與技能本文需要經由廠商計費服務購買的付費授權。
安裝
在 SourceWeft 中
- 開啟 儀表板中的 Customer Sales Support,將其新增到工作區。
- 為需要使用其工具的對話啟用該服務。
Desktop only,透過 STDIO。 STDIO 服務會啟動本機處理程序,因此需要 SourceWeft 桌面主機。
其他 MCP 客戶端
參照 儲存庫 中的啟動說明。
README
Plugin Suite
Fourteen domain-expert plugins for Claude Code and Cowork. Each one encodes how a specialist in that field actually works — the order they do things in, the question that splits the field fastest, and the point at which they say they do not know.
Browse the full catalogue with live pricing at codestudioplugin.com — plans for every plugin are listed on the pricing page. Each plugin's tool server includes free tools for evaluating it before buying; a paid licence unlocks the rest. Every plugin is also published to Open VSX as a VS Code extension — in Cursor, Windsurf, VSCodium or Gitpod, search code-studio in the Extensions panel and install.
Installable as a marketplace:
The plugins
Audiences, the skill each user must bring, and the monetisation shape are in
docs/AUDIENCES.md.
Design rules
These are enforced by review, and partly by scripts/validate.mjs.
- No overclaiming. If the premise implies a capability that does not exist — reading minds, measuring an audience that was never asked, predicting a number from text — the plugin says so in its first paragraph and reframes as what it honestly is. A user who trusts a meaningless number is worse off than one who got nothing.
- Thresholds, not vibes. "Under 15% separation, do not present a winner" beats "consider carefully". Every judgement in a skill should be checkable.
- The limits section is mandatory. Every skill states what it cannot answer and when to say so.
- References carry the tables. SKILL.md holds the procedure; lookup tables,
taxonomies and worked examples live in
references/and are pointed at from the step where they become relevant. - British spelling. No emoji, no hype vocabulary. The validator warns on both.
Layout
Working on it
CI runs all of these on every push. See docs/ARCHITECTURE.md for how
to add a plugin, and docs/LICENSING.md for the free/paid split.
Publishing to Open VSX
Each plugin also ships as a VS Code extension: a thin extension.cjs that
registers the plugin's MCP tool server through VS Code's MCP server definition
provider API (VS Code 1.102+), with the whole zero-dependency mcp/ directory
bundled inside the .vsix. The skills ship too: the bundled server publishes
each one as an MCP prompt, which VS Code surfaces as a slash command
(/mcp.<plugin>.<skill>). Listing is open; the skill body itself requires an
active paid licence, same as the gated tools, since the .vsix is a public
download.
One-time setup, in this order:
- Create an Eclipse Foundation account and log in to open-vsx.org with it.
- Sign the Publisher Agreement (open-vsx.org → your avatar → Settings → the agreement prompt).
- Create an access token (Settings → Access Tokens) and store it:
gh secret set OVSX_PAT --repo farssaadeldin7-ux/claude-plugin-suite
Then publish from the Actions tab: run the publish-openvsx workflow
(optionally naming specific plugin ids). It packages every extension with
vsce, creates the code-studio namespace if needed, and uploads each
.vsix with ovsx, skipping versions that are already published. To build
locally instead: node scripts/build-vsix.mjs --package.
The plugins also publish to npm as @farseman/<id> packages with the
publish-npm workflow (runnable as npx @farseman/<id>; needs the
NPM_TOKEN repository secret described at the top of
.github/workflows/publish-npm.yml), and to the official MCP Registry with the
publish-mcp-registry workflow: scripts/build-mcpb.mjs packages each
one as an .mcpb bundle attached to a GitHub release, and the workflow
submits each listing under the io.github.farssaadeldin7-ux namespace,
authenticated with the job's own GitHub OIDC token — no stored secrets.
The same extensions publish to Microsoft's VS Code Marketplace with the
publish-vsmarketplace workflow. That marketplace has no trusted
publishing, so it needs a Personal Access Token stored as the VSCE_PAT
repository secret — the one-time setup is described at the top of
.github/workflows/publish-vsmarketplace.yml.
Status
Version 0.1.3. All fourteen plugins ship working MCP servers built on the shared runtime, each gating its licensed tools behind the billing service and keeping open tools for evaluation before buying.
Licence
Source-available, not open source. The code is published so it can be read and evaluated; publication grants no rights to copy, modify, redistribute or create derivative works from it. Paid plugin tiers are governed by the commercial terms shown at the point of purchase. See LICENSE.
來源:README.md,提交 815489a
工具
0版本歷史
1- v0.1.3最新Oct 21, 2026
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