eDesk MCP by usefulapi

io.usefulapiv1.0.0更新於 Oct 10, 2026

Work with eDesk support tickets, replies, internal notes, contacts and sales orders.

已驗證Streamable HTTP可網頁執行Business & CommerceCommunication & Collaboration

概覽

AI 產生的概覽

讓助理讀取與更新 eDesk 支援工單、回覆、內部備註、聯絡人、範本和銷售訂單。

功能
這是一個託管式的 eDesk 客服工單 MCP 伺服器。讀取類工具可列出與取得使用者（客服人員）、管道、標籤群組、標籤、回覆範本、工單、訊息、聯絡人、銷售訂單和訂單備註。寫入類工具可更新工單、新增內部工單備註、回覆客戶以及新增訂單備註。中繼工具用於查看用量、提出功能需求和管理 Pro 訂閱。
適用情境
當助理需要在 eDesk 客服流程中工作時適用：查詢工單與聯絡人背景、草擬或送出回覆、留下內部備註，或查看銷售訂單。它是託管服務，適合不想在本機安裝、並願意用自己的 eDesk 帳號登入的使用者。
執行需求
遠端 MCP 端點，不需要本機套件或執行環境。只需填入伺服器 URL，接著在 OAuth 登入頁用自己的 eDesk 憑證登入。用戶端設定中不需要 API 金鑰或 Authorization 標頭。需要能連線至該託管端點的網路。
安裝前請注意
寫入類工具會變更資料：更新工單、回覆客戶、新增內部備註或訂單備註前應先確認。OAuth 登入會要求提供 eDesk 憑證，請視為敏感資訊。免費方案每月限 100 次工具呼叫；Pro 為每位使用者每月 9 美元或每年 90 美元，透過 Stripe Checkout 連結付款，取消時當期費用不予退還。

安裝

在 SourceWeft 中

  1. 開啟 儀表板中的 eDesk MCP by usefulapi，將其新增到工作區。
  2. 為需要使用其工具的對話啟用該服務。

Web executable，透過 Streamable HTTP。 遠端服務在工作區中設定後即可從網頁執行環境執行。

其他 MCP 客戶端

把它新增到你客戶端的 mcpServers 設定中。

{
  "mcpServers": {
    "edesk": {
      "type": "http",
      "url": "https://edesk.usefulapi.io/mcp"
    }
  }
}

README

eDesk MCP by usefulapi

Use eDesk from Claude, Cursor, or any MCP client — tickets, replies, notes, contacts, templates and sales orders. Hosted, no local install: connect with your own eDesk credentials.

Live endpoint: https://edesk.usefulapi.io/mcp · Homepage: https://usefulapi.io/edesk

Connect

  • Claude (claude.ai, Desktop): open Customize → Connectors, click + Add → Add custom connector, and paste https://edesk.usefulapi.io/mcp.
  • Claude Code: claude mcp add --transport http edesk https://edesk.usefulapi.io/mcp, then run /mcp to log in.
  • VS Code: Add to VS Code.
  • Cursor and other clients: add the URL as a remote MCP server:
json
{  "mcpServers": {    "edesk": {      "url": "https://edesk.usefulapi.io/mcp"    }  }}

Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your eDesk credentials.

Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/edesk/

Tools

ToolTypeWhat it does
edesk_whoamireadWho am I
edesk_list_usersreadList users (agents)
edesk_list_channelsreadList channels
edesk_list_tag_groupsreadList tag groups
edesk_list_tagsreadList tags
edesk_list_templatesreadList reply templates
edesk_get_templatereadGet reply template
edesk_list_ticketsreadList tickets
edesk_get_ticketreadGet ticket
edesk_get_messagereadGet message
edesk_list_contactsreadList contacts
edesk_list_sales_ordersreadList sales orders
edesk_get_sales_orderreadGet sales order
edesk_list_order_notesreadList order notes
edesk_update_ticketwriteUpdate ticket
edesk_add_ticket_notewriteAdd internal ticket note
edesk_reply_to_ticketwriteReply to customer
edesk_add_order_notewriteAdd order note
edesk_usage_statusmetaUsage status (free-tier meter)
edesk_request_featuremetaRequest a missing feature
edesk_upgrademetaUpgrade to Pro (unlimited)
edesk_cancel_subscriptionmetaCancel the Pro subscription

read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.

Pricing

PlanPriceLimit
Free$0100 tool calls / month
Pro (per user)$9/mo or $90/yr (2 months free)Unlimited

Pro covers this server only. Subscribe with edesk_upgrade (it returns a Stripe Checkout link). Cancel any time with edesk_cancel_subscription: Pro continues to the end of the paid period, with no refund for the current period, and running edesk_upgrade before then undoes the cancel. Or write to [email protected].

License

MIT © usefulapi. Not affiliated with or endorsed by eDesk.

來源：servers/edesk/README.md，提交 56eecbb

工具

0
工具後設資料尚未被收錄。

版本歷史

1
  1. v1.0.0最新Oct 10, 2026