io.usefulapi由 usefulapi.io 發布官方發布者v1.39.2更新於 Nov 14, 2026
Manage HelpCrunch chats, customers, agents and knowledge-base articles.
發布方自己的服務：Ably MCP by usefulapi
針對 HelpCrunch 的託管 MCP 伺服器，讓助理搜尋客戶與對話、讀取聊天訊息，並回覆或重新指派線上對話。
Web executable，透過 Streamable HTTP。 遠端服務在工作區中設定後即可從網頁執行環境執行。
把這段提示詞貼上到 Claude Code、Codex、Cursor 等代理程式，或 SourceWeft 對話中。代理程式會讀取該伺服器的安裝指南，先向你展示發布者、端點和登入方式，經你同意後再把它新增到你的客戶端。金鑰不會寫進任何命令。
閱讀 https://sourceweft.com/mcp/io.usefulapi%2Fhelpcrunch/install.md，並按其中說明把這個 MCP 伺服器接入我的客戶端。修改任何設定之前，先告訴我它的發布者、端點和登入方式，等我確認。不要把 API 金鑰寫進命令或我會提交的檔案；問我金鑰應從哪裡取得。把它新增到你客戶端的 mcpServers 設定中。
{
"mcpServers": {
"helpcrunch-by-usefulapi": {
"type": "http",
"url": "https://helpcrunch.usefulapi.io/mcp"
}
}
}Manage HelpCrunch chats, customers, agents and knowledge-base articles. Hosted, no local install.
Live endpoint: https://helpcrunch.usefulapi.io/mcp · Homepage: https://usefulapi.io
https://helpcrunch.usefulapi.io/mcp.claude mcp add --transport http helpcrunch https://helpcrunch.usefulapi.io/mcp, then run /mcp to log in.Add only the URL. Do not add an Authorization header or an API key to the client config: the server signs you in with OAuth, and the login page asks for your HelpCrunch credentials.
Step-by-step setup, where to find your credentials, and FAQ: https://usefulapi.io/helpcrunch/
On first connect you'll paste your HelpCrunch credentials. They are validated, stored per-user, and scoped to you — no keys in config files.
read tools are read-only; write tools mutate data (clients should confirm them); meta tools report usage, manage your subscription or send a feature request.
Each paid plan covers this server only. Ask your AI to run helpcrunch_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with helpcrunch_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with helpcrunch_upgrade before then undoes the cancel. Or write to [email protected].
MIT
來源：servers/helpcrunch/README.md，提交 f22f848
List customers
List / search customers (people who chatted in). Optionally filter with a single field/operator/value clause (comparison AND), sort (e.g. customers.firstSeen, customers.lastSeen) with order, and paginate with limit/offset. HelpCrunch REST: POST /customers/search.
sortfieldlimitordervalueoffsetoperatorGet customer
Get a single customer by id. HelpCrunch REST: GET /customers/{id}.
id必填List chats
List / search chats (conversations). Optionally filter with a single field/operator/value clause (comparison AND), sort (e.g. chats.createdAt) with order, and paginate with limit/offset. HelpCrunch REST: POST /chats/search.
sortfieldlimitordervalueoffsetoperatorGet chat
Get a single chat (conversation) by id. HelpCrunch REST: GET /chats/{id}.
id必填Get chat messages
Get the messages of a chat (conversation), newest first (sorted by createdAt DESC). Paginate with limit (max 100) / offset. HelpCrunch REST: GET /chats/{id}/messages.
id必填limitoffsetList agents
List agents (support staff / operators) in the account, with role and email. Paginate with limit/offset. HelpCrunch REST: GET /agents.
limitoffsetList departments
List departments (groups of agents that chats can be routed to), each with its agents. Paginate with limit/offset. HelpCrunch REST: GET /departments.
limitoffsetList applications
List applications configured in the account — web chat widgets, iOS/Android apps, and social integrations (id, name, displayName, active, type). HelpCrunch REST: GET /applications.
無需輸入參數。
Get organization
Get the organization's live-chat availability status — domain, whether the team is online (teamOnline), and whether chat is enabled (chatEnabled). HelpCrunch REST: GET /organization.
無需輸入參數。
Create message
POSTS a message into a LIVE chat — a customer-visible reply (type "message") or an internal private note (type "private"). Set `agent` (agent id) for agent messages; omit it for customer messages. HelpCrunch REST: POST /messages.
chat必填text必填typeagentmarkdown_textUpdate chat status
CHANGES the status of a LIVE chat (e.g. mark it opened, pending, on hold, or closed). HelpCrunch REST: PUT /chats/status.
id必填status必填Assign chat
ASSIGNS (or unassigns) a LIVE chat to an agent. Pass `assignee` (agent id) to assign; omit it (or pass null) to unassign. HelpCrunch REST: PUT /chats/assignee.
id必填assignee已滿足適用檢查項的 100%
該評分衡量此收錄條目的完整程度，依據註冊中心條目、端點與公開來源計算得出。它不是對伺服器本身的評價，也不表示伺服器安全或目前可用：可連通性是帶日期的檢查結果，評分也不包含安裝量或使用者評價。
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針對 Ably 的託管 MCP 伺服器，讓助理檢視頻道、線上狀態與用量統計、發布訊息，並查看應用程式設定。
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託管的 Planerio 連接器，讓助理讀取排班、人力需求、可用人員、員工資料、缺勤與年假天數。
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唯讀存取 Marmin 的阿聯酋電子發票資料：發票、貸項通知單、UBL XML、Peppol 狀態與業務檔案。
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面向 Oyster 的遠端 MCP 伺服器，讓助理讀取團隊、休假、費用、合約與發票資料，並核准或拒絕相關申請。
{ "mcpServers": { "helpcrunch": { "url": "https://helpcrunch.usefulapi.io/mcp" } }}