Support Case Helper
by amzn10573bac239bApache-2.019 starsListed Oct 8, 2026Updated Oct 8, 2026Repository updated 12 days ago
Guides an Amazon seller (Seller Central) who has a Selling Partner account or selling issue to the right Amazon support path. It gathers a few case details, assembles a clean, PII-free summary, and either (a) uses an Amazon Selling Partner connector tool to contact Seller Support / create a case when such a tool is available and the seller explicitly confirms, or (b) — when no such tool exists — points the seller to the Seller Central Help Center to open the case themselves. Triggers on: "I need to contact Amazon about my account", "How do I open a support case?", "Something's wrong with my account and I need help", "I need additional help with Amazon", "can you open a case", "contact Amazon support", "connect me with Amazon support". Do NOT use for: Vendors (Vendor Central) or any non–Seller Central use case; requests that are not Amazon Seller / Selling Partner support; diagnosing or fixing the underlying problem; or submitting a case without the seller's explicit confirmation.
Only the file list is public. File contents are available once the skill is installed in a workspace.
| Path | Size | Type |
|---|---|---|
| eval/evals.json | 7.3 KB | application/json |
| SKILL.md | 11.8 KB | text/markdown |
Source and attribution
Source:amzn/selling-partner-agentic-toolkitinskills/support-case-helperat commit10573ba
License: Apache-2.0
Content belongs to its original authors. SourceWeft indexes it from a public repository.
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