Jira
Natural language interaction with Jira. Supports multiple backends.
Backend Detection
Run this check first to determine which backend to use:
Quick Reference (CLI)
Skip this section if using MCP backend.
Quick Reference (MCP)
Skip this section if using CLI backend.
See references/mcp.md for full MCP patterns.
Triggers
- "create a jira ticket"
- "show me PROJ-123"
- "list my tickets"
- "move ticket to done"
- "what's in the current sprint"
Issue Key Detection
Issue keys follow the pattern: [A-Z]+-[0-9]+ (e.g., PROJ-123, ABC-1).
When a user mentions an issue key in conversation:
- CLI:
jira issue view KEYorjira open KEY - MCP:
mcp__atlassian__jira_get_issuewith the key
Workflow
Creating tickets:
- Research context if user references code/tickets/PRs
- Draft ticket content
- Review with user
- Create using appropriate backend
Updating tickets:
- Fetch issue details first
- Check status (careful with in-progress tickets)
- Show current vs proposed changes
- Get approval before updating
- Add comment explaining changes
Before Any Operation
Ask yourself:
-
What's the current state? — Always fetch the issue first. Don't assume status, assignee, or fields are what user thinks they are.
-
Who else is affected? — Check watchers, linked issues, parent epics. A "simple edit" might notify 10 people.
-
Is this reversible? — Transitions may have one-way gates. Some workflows require intermediate states. Description edits have no undo.
-
Do I have the right identifiers? — Issue keys, transition IDs, account IDs. Display names don't work for assignment (MCP).
NEVER
-
NEVER transition without fetching current status — Workflows may require intermediate states. "To Do" → "Done" might fail silently if "In Progress" is required first.
-
NEVER assign using display name (MCP) — Only account IDs work. Always call
lookupJiraAccountIdfirst, or assignment silently fails. -
NEVER edit description without showing original — Jira has no undo. User must see what they're replacing.
-
NEVER use
--no-inputwithout all required fields (CLI) — Fails silently with cryptic errors. Check project's required fields first. -
NEVER assume transition names are universal — "Done", "Closed", "Complete" vary by project. Always get available transitions first.
-
NEVER bulk-modify without explicit approval — Each ticket change notifies watchers. 10 edits = 10 notification storms.
Safety
- Always show the command/tool call before running it
- Always get approval before modifying tickets
- Preserve original information when editing
- Verify updates after applying
- Always surface authentication issues clearly so the user can resolve them
No Backend Available
If neither CLI nor MCP is available, guide the user:
Deep Dive
LOAD reference when:
- Creating issues with complex fields or multi-line content
- Building JQL queries beyond simple filters
- Troubleshooting errors or authentication issues
- Working with transitions, linking, or sprints
Do NOT load reference for:
- Simple view/list operations (Quick Reference above is sufficient)
- Basic status checks (
jira issue view KEY) - Opening issues in browser
References:
- CLI patterns:
references/commands.md - MCP patterns:
references/mcp.md

