Platform Trust Archive Manage

Service Itsm Teams Itservice Configure

forcedotcom

Configure the "Set Up Salesforce IT Service" checklist for Microsoft Teams Employee Service (ITSM) — the employee side, covering app enablement, marketplace install guidance, user access assignment, and Digital Experience Site selection. Use this for: 'turn on Salesforce IT Service', 'set up IT Service on Teams', 'assign Teams for Employee permission set', 'give employees access to Teams for Employee Service', 'manage user access for Teams ITSM', 'grant users the permission sets needed for Teams Employee Service', 'select a digital experience site for Teams', 'install Salesforce IT Service app on Teams', or any request to complete the IT Service half of the Teams ITSM Go page checklist (including the Manage User Access step). DO NOT TRIGGER for the base Teams Salesforce Go page toggle or Azure/Entra app setup (service-itsm-teams-configure) or for the IT Desk/fulfiller half of the checklist (service-itsm-teams-itdesk-configure).

Service Itsm Teams Coordinate

forcedotcom

End-to-end autopilot orchestrator for setting up Microsoft Teams integration in Salesforce Service Cloud ITSM — runs the whole flow (enable the Teams for Employee Service Go feature, register the Microsoft Entra app, populate Named Credentials, configure the IT Desk and IT Service checklists, turn on Swarming, and optionally embed the Agentforce agent) in one continuous pass, stopping only at the points a human must act. Use when the user asks to set up Microsoft Teams for ITSM end to end, 'set up teams for it service', 'do the whole teams itsm setup', 'configure microsoft teams for employee service', or wants a guided Teams ITSM walkthrough. Delegates each stage to a specialized child skill while driving the sequence itself. DO NOT TRIGGER when the user asks to enable Teams alone, configure just the IT Desk or IT Service checklist alone, or enable Swarming alone — delegate directly to the specific child skill in those cases.

Service Itsm Teams Itdesk Configure

forcedotcom

Configure the "Set Up Salesforce IT Desk" checklist for Microsoft Teams Employee Service (ITSM) — the fulfiller/agent side, covering app enablement, marketplace install guidance, user access assignment, and Swarming collaboration-tool setup. Use this for: 'turn on Salesforce IT Desk', 'set up IT Desk on Teams', 'assign Teams for IT Desk permission set', 'set Teams as collaboration tool for swarming', 'install Salesforce IT Desk app on Teams', or any request to complete the IT Desk half of the Teams ITSM Go page checklist. DO NOT TRIGGER for the base Teams Salesforce Go page toggle or Azure/Entra app setup (service-itsm-teams-configure) or for the IT Service/employee half of the checklist (service-itsm-teams-itservice-configure).

Service Itsm Teams Debug

forcedotcom

Diagnoses failing Microsoft Teams for Employee Service (ITSM) setups by running pass/fail configuration checklists against a Salesforce org.

Service Itsm Teams Employee Agent Configure

forcedotcom

Configure the embedded Agentforce Employee Agent so it replies inside the Microsoft Teams ITSM custom client ('Salesforce Employee Assist' / 'Ask AI Agent'). Use this for: 'set up employee agent in Teams', 'embed Agentforce agent in Teams', 'make the IT Service Employee Agent reply in Teams', 'Teams Ask AI Agent not responding', 'agent joins then leaves without replying', 'configure MIAW deployment for Teams employee agent', 'Teams embedded messaging agent setup'. Builds the whole stack headlessly (zero Setup-UI clicks): the Web messaging channel with User Verification ON, the Enhanced Chat User Verification Key Set (JWKS_URL) it requires, the Teams_AgentForce custom-client deployment, the routing flow to the agent, and the Agent Access permission set that lets the portal user reach the agent. DO NOT TRIGGER for enabling the Teams feature Salesforce Go page toggle (service-itsm-teams-configure) or for configuring notification preferences.

Service Itsm Swarming Configure

forcedotcom

Enables the Salesforce Swarming ITSM feature and sets the collaboration tool to Teams via Connect API calls.

Playwright Devops

microsoft

Featured

DevOps workflows for Playwright: analyze GitHub Actions failures for the last commit on main and fetch failed job logs.

M5 Onboard

anthropics

Featured

Provisions M5Stack ESP32 boards by detecting them on USB, flashing UIFlow 2.0 firmware, and installing a MicroPython app bundle.

Yeet

openai

Featured

Stages, commits, pushes, and opens or updates a GitHub pull request in one flow using the GitHub CLI.

Runbook

anthropics

Featured

Creates or updates step-by-step operational runbooks for recurring tasks, including troubleshooting, rollback and escalation.

Incident Response

anthropics

Featured

Guides an incident response workflow: severity triage, status updates, mitigation tracking, and blameless postmortems.

Deploy Checklist

anthropics

Featured

Generates a pre-deployment readiness checklist covering pre-deploy, deploy, post-deploy and rollback triggers.