Sales To Cs Handoff
by mbfinotti2dedb3934ca7MITListed Oct 8, 2026Updated Oct 8, 2026Repository updated 3 weeks ago
Design the sales-to-CS handoff process after a deal closes - what data transfers, when, in what artifact, and who is accountable - producing a handoff spec with a gated closed-won trigger, a required handoff packet, timing SLAs, a kickoff meeting pattern, and a CS acceptance/rejection step. For RevOps and Sales Ops designing and enforcing the process, not a CSM running one handoff. Use whenever the user mentions sales to CS handoff, post-close transition, closed-won to kickoff, handoff accountability, "the CSM starts from zero", or "customers repeat themselves after signing" - even if they never say "handoff". Covers B2B high-touch through PLG/self-serve and B2C subscription. Do NOT use for account health scoring - use mbfinotti/revops-skills@customer-health-score instead.
Only the file list is public. File contents are available once the skill is installed in a workspace.
| Path | Size | Type |
|---|---|---|
| evals/evals.json | 32.5 KB | application/json |
| references/handoff-packet-fields.md | 9.4 KB | text/markdown |
| references/segment-variants.md | 8.6 KB | text/markdown |
| references/slas-and-kpis.md | 8.5 KB | text/markdown |
| references/worked-examples.md | 6.3 KB | text/markdown |
| SKILL.md | 21.5 KB | text/markdown |
Source and attribution
Source:mbfinotti/revops-skillsinskills/sales-to-cs-handoffat commit2dedb39
License: MIT
Content belongs to its original authors. SourceWeft indexes it from a public repository.
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