Support Case Helper

作者 amzn10573bac239bApache-2.019 个星标收录于 2026年10月8日更新于 2026年10月8日仓库13天前更新

Guides an Amazon seller (Seller Central) who has a Selling Partner account or selling issue to the right Amazon support path. It gathers a few case details, assembles a clean, PII-free summary, and either (a) uses an Amazon Selling Partner connector tool to contact Seller Support / create a case when such a tool is available and the seller explicitly confirms, or (b) — when no such tool exists — points the seller to the Seller Central Help Center to open the case themselves. Triggers on: "I need to contact Amazon about my account", "How do I open a support case?", "Something's wrong with my account and I need help", "I need additional help with Amazon", "can you open a case", "contact Amazon support", "connect me with Amazon support". Do NOT use for: Vendors (Vendor Central) or any non–Seller Central use case; requests that are not Amazon Seller / Selling Partner support; diagnosing or fixing the underlying problem; or submitting a case without the seller's explicit confirmation.

仅含说明

添加到 SourceWeft 工作区

  1. 在控制台中打开该技能,并将它添加到工作区。
  2. 为需要使用它的对话启用该技能。

该技能仅含说明:不附带任何可执行的脚本。

添加到 SourceWeft

系统会先要求你登录,然后直接带你回到这个技能。

让你的智能体来安装

把这段提示词粘贴到 Claude Code、Codex、Cursor 或其他能运行命令的智能体中,也可以粘贴到 SourceWeft 对话里。智能体会阅读这个技能的安装说明,向你展示它的来源、许可证和脚本情况,在你同意后用 SourceWeft CLI 安装。

阅读 https://sourceweft.com/skills/gh-amzn-selling-partner-agentic-toolkit-support-case-helper/install.md 中的说明,按说明安装这个技能。安装前先告诉我它的来源、许可证以及是否附带脚本,等我确认。修改我电脑上的其他任何内容之前也要先问我。

查看智能体所遵循的安装说明

用命令行自行安装

适用于 Claude Code、Codex、Cursor 及其他本地智能体。SourceWeft CLI 会从源代码仓库中获取此处扫描过的那次提交,并根据扫描时记录的哈希值逐一校验每个文件。只要有任何不一致,就不会写入任何内容。

npx @sourceweft/cli skills install gh-amzn-selling-partner-agentic-toolkit-support-case-helper

添加 --agent claude-code、codex、cursor 或 universal 来选择安装给哪个智能体(默认为 Claude Code)。

上游安装器——未经 SourceWeft 校验

开源的 skills 安装器会获取同一个固定的提交,但不会根据 SourceWeft 记录的哈希值校验文件。

npx skills add https://github.com/amzn/selling-partner-agentic-toolkit/tree/10573bac239b7062a476667eaa574d400335c70e/skills/support-case-helper

来源与署名

来源:amzn/selling-partner-agentic-toolkit位于skills/support-case-helper提交10573ba

许可证: Apache-2.0

内容归原作者所有。SourceWeft 从公开仓库中收录这些内容。

举报或申请下架

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