Incident Response
作者 anthropicsae1513ea94dc无许可证27K 个星标收录于 2026年10月8日更新于 2026年10月8日仓库今天更新
Run an incident response workflow — triage, communicate, and write postmortem. Trigger with "we have an incident", "production is down", an alert that needs severity assessment, a status update mid-incident, or when writing a blameless postmortem after resolution.
- ae1513ea94dc当前提交 ae1513e发布于 2026年10月8日
来源与署名
来源：anthropics/knowledge-work-plugins位于engineering/skills/incident-response提交ae1513e
许可证： 无许可证
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更多来自 anthropics/knowledge-work-plugins 的技能
Ticket Deflector
anthropics
Reads a forwarded customer email or ticket, pulls order and refund status from a payments connector (PayPal, Square, or Stripe) or Shopify, account history from the CRM, and open tickets from a support desk (Zoho Desk), drafts a tone-matched reply in the owner's writing voice, and can issue a refund through the payments connector with explicit owner approval. With Shopify connected it also runs a proactive order-triage mode that surfaces orders needing attention — unfulfilled past the promised window, payment problems, pending refunds, stuck shipments — and drafts the next action for each before the customer has to ask. Use when the user says "draft a response," "answer this customer," "where's my order," "I want a refund," "check my orders," or "anything about to blow up."
Tax Season Organizer
anthropics
Prepares tax-season materials for the owner's accountant, not tax advice. US federal tax; a non-US business gets its closed-books packet instead. Two modes: (1) quarterly estimated tax from YTD net income in the ledger (MYOB, NetSuite, QuickBooks, Xero, or Zoho Books); (2) year-end 1099 prep, scanning the ledger, PayPal, and Stripe for contractors paid over USD 600 into a 1099-NEC list with missing W-9 flags. Any tax request routes first to /tax-prep, which confirms the books are closed and reconciled before running this skill. Use this skill directly only when the owner says the period's books are already closed: "books are closed, now do the 1099s," "run the quarterly estimate off the closed numbers," or "just the contractor W-9 list."
Tax Prep
anthropics
基于已结账的账目准备税务材料：季度预估缴税明细，或年终 1099-NEC 清单与会计师资料包。
Smb Onboard
anthropics
引导小微企业主完成首次设置：连接工具、运行一次体现价值的配方、记录业务背景并设定每周检查节奏。
Smb Router
anthropics
将小企业主的需求转接到合适的插件技能或命令，并说明可用功能。
Month End Prep
anthropics
Reconciles the accounting ledger (MYOB, NetSuite, QuickBooks, Xero, or Zoho Books) against PayPal, Shopify, Square, and Stripe settlements, flags transactions that need attention, suspicious duplicates, and missing receipts, then writes a plain-English P&L narrative and exports a close packet (xlsx + one-page PDF). This is the first link of the /close-month command; a request to close the month or the books routes there, and the command runs this skill before refreshing the forecast and distributing the packet. Use this skill directly only when the owner wants the reconciliation alone, with no forecast refresh and no distribution: "just reconcile, no packet," "what's missing from the books," "flag the duplicates and missing receipts," or "write the P&L narrative for this month."
更多DevOps & Cloud技能
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为重复性任务创建或更新分步运维手册，包含故障排查、回滚和升级流程。
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生成部署前就绪检查清单，涵盖部署前、部署、部署后和回滚触发条件。
Spanner Basics
指导 Google Cloud Spanner 的实例与数据库管理、架构设计、查询和性能诊断。
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