Zdx Investigate Multi App Outage

作者 zscaler809f68d6c921无许可证收录于 2026年10月8日更新于 2026年10月8日

Diagnose a multi-application outage scoped to one location by correlating ZDX alerts, affected devices, and shared cloud-path hops. Identifies the devices affected at a specific office, compares the per-application network path across multiple SaaS apps to surface the common network bottleneck, and produces an evidence-backed recommendation. Use when an admin reports: 'A ZDX alert shows users in the Columbus office cannot reach Salesforce and ServiceNow', 'Identify affected devices and the common network path issue', 'Multiple users at Dallas are having issues with several SaaS apps', 'What do these failing apps have in common at this office?', or 'Find the shared network bottleneck for the New York users hitting Workday and Box.'