Experience Cms Brand Apply

作者 forcedotcome5164d94d751無授權條款1K 個星標收錄於 2026年10月8日更新於 2026年10月8日儲存庫昨天更新

Extracts, retrieves, and applies CMS brand guidelines (voice, tone, style, colors, typography) to generated content. Use this skill ANY TIME a user request involves branding, brand voice, brand tone, brand guidelines, brand identity, brand styling, or applying a brand to content. Triggers for requests like "apply my brand", "use our brand voice", "match our brand guidelines", "find my brand", "search for brand", "get brand instructions", "apply brand tone". Handles the full workflow: searching for brands in Salesforce CMS, extracting brand instructions, and applying brand voice/tone/guidelines to generated content. Does not apply to media/image search (use experience-search-coordinate skill), logo search, or creating new brand definitions.

AI 產生的概覽

在 Salesforce CMS 中搜尋品牌指南,並將品牌語氣、語調與風格套用到生成的內容上。

功能
此技能引導代理在 Salesforce CMS 中尋找現有品牌、擷取品牌指示,並將這些指南套用到其生成的內容。流程涵蓋判斷品牌是否已知、在 CMS 頻道中搜尋品牌內容、呈現結果供使用者確認,以及取得品牌指示提示詞。產出為符合所擷取語氣、語調、風格與限制條件的品牌化內容。
適用情境
當請求涉及將品牌、品牌語氣、語調、風格或品牌識別套用到生成的內容,或需要尋找並使用儲存在 Salesforce CMS 中的品牌時使用。不適用於媒體或標誌搜尋、建立新的品牌定義,或在 CMS 中編輯品牌定義。
執行需求
需要存取 Salesforce CMS 以及 search_media_cms_channels 和 get_brand_instructions 工具,還需要 Managed Content Authoring 權限,以及已啟用 Agentforce Vibes 品牌功能的組織。此技能不附帶指令碼,僅為指示文件。

Applying CMS Brand

Universal skill for searching, extracting, and applying CMS brand guidelines to generated content.

Scope

This skill is for APPLYING existing brand guidelines from Salesforce CMS to content you generate.

Use this skill when the user wants to:

  • Apply their brand voice/tone to generated content
  • Find and use brand guidelines stored in Salesforce CMS
  • Search for an existing brand in their org
  • Get brand instructions for content generation
  • Ensure generated content matches their brand identity
  • Apply brand styling, tone, or voice to a page, component, or app

DO NOT use this skill when the user wants to:

  • Search for images or media (use experience-search-coordinate skill)
  • Create a new brand from scratch (use experience-cms-brand-create skill)
  • Edit brand definitions in CMS
  • Generate logos or visual brand assets

Before You Start

CRITICAL: You must retrieve brand instructions BEFORE applying any brand.

When a user requests branded content:

  1. Search for available brands (if brand is not already identified)
  2. Extract brand instructions for the selected brand
  3. Apply brand guidelines to all content you generate

Never generate content first and retrofit branding later. Brand instructions must inform content generation from the start.

Workflow Overview

Copy this checklist and track your progress:

text
CMS Branding Progress:- [ ] Step 1: Determine if brand is already identified or needs search- [ ] Step 2: Search for brands (if needed) and present options to user- [ ] Step 3: Extract brand instructions for the selected brand

Step 1: Determine Brand Context

Check if the user has already specified which brand to use:

Brand is known (user named it, or only one brand exists):

  • Skip to Step 3 (Extract Brand Instructions)

Brand is unknown (user says "apply my brand" without specifying which):

  • Proceed to Step 2 (Search for Brands)

Step 2: Search for Brands

Tool: search_media_cms_channels

Brands are stored as CMS content of type sfdc_cms__brand. Search for them by querying the CMS channels with the brand content type.

Note: Brand content search (contentTypeFqn=sfdc_cms__brand) is explicitly excluded from the experience-search-coordinate skill's scope. Calling search_media_cms_channels directly here is correct and intentional — do not route brand search through experience-search-coordinate.

Process:

  1. Determine search query — Use the user's keyword. Brand search matches on brand title and description.
  2. Build the request with the fixed brand-search input contract:
json
{  "inputs": [{    "searchKeyword": "keyword",    "searchLanguage": "<detected_language>",    "channelType": "PublicUnauthenticated",    "contentTypeFqn": "sfdc_cms__brand",    "pageOffset": 0,    "searchLimit": 25  }]}

Field rules:

  • searchKeyword — the user's keyword input
  • searchLanguage — auto-detect from the user's input; if unsure, use en_US
  • channelType — always PublicUnauthenticated (brand content is delivered via the public CMS channel; authenticated-channel brand search is not supported by this tool)
  • contentTypeFqn — always sfdc_cms__brand
  • pageOffset — 0
  • searchLimit — 25
  1. Call search_media_cms_channels with the request
  2. Parse the response — A brand result has an ID starting with 9Ps. Extract:
    • managedContentId — Unique ID (use this for extraction in Step 3)
    • managedContentKey — Content key identifier
    • title — Brand display name
    • contentUrl — URL to the brand content, found under managedContentChannelDeliveryDetails[0].contentUrl
    • pageNumber, pageSize, totalResults — pagination summary

Presenting Brand Results

If brands found, first show a summary line, then use ask_followup_question to present options:

text
Showing [N] of [totalResults] total results (page [pageNumber], page size [pageSize]).
Which brand should I apply?
1. [Brand Title 1]2. [Brand Title 2]3. [Brand Title 3]
Which brand would you like to use?

When the user replies with their selection, do NOT perform another search — proceed immediately to Step 3.

If one brand found, confirm with the user:

text
I found the brand "[Brand Title]". Should I apply this brand's guidelines to the content?

If no brands found:

text
No brands found in Salesforce CMS. To use branding:1. Create a brand in Salesforce CMS (Content Type: sfdc_cms__brand)2. Provide brand guidelines directly in this conversation
Would you like to proceed without CMS branding, or provide guidelines manually?

Never auto-select a brand without confirmation. Always wait for user choice.

Step 3: Extract Brand Instructions

Tool: get_brand_instructions

Process:

  1. Call get_brand_instructions — This retrieves the branding extraction prompt template

  2. Parse the response:

    • promptBody — Contains the full brand instruction prompt with extraction and application rules
  3. Follow the instructions in promptBody — The prompt template contains specific guidance on:

    • How to extract brand properties from the brand content
    • Brand voice and tone rules
    • Typography and color guidelines
    • Content formatting rules
    • Guardrails and restrictions

What Brand Instructions Contain

The extracted brand instructions typically include:

PropertyDescription
Brand VoiceHow the brand speaks (e.g., professional, friendly, authoritative)
Brand ToneEmotional quality of communication (e.g., confident, warm, empathetic)
Key MessagesCore messaging pillars and value propositions
Content RulesDos and don'ts for content generation
Style GuidelinesTypography, color, spacing preferences
GuardrailsHard restrictions on language, topics, or claims

Error Handling

ErrorResponse
search_media_cms_channels unavailable"Brand search is unavailable. Please provide your brand name or guidelines directly."
get_brand_instructions unavailable"Cannot retrieve brand instructions. Please share your brand guidelines in this conversation and I'll apply them manually."
Org lacks Vibes branding"CMS branding is not enabled for this org. Contact your admin to enable the Agentforce Vibes branding feature."
Permission denied"You don't have permission to access CMS brands. Ensure you have Managed Content Authoring permission."
Brand extraction returns empty"The brand exists but has no configured guidelines. Please add brand properties in CMS or provide guidelines here."

Never silently fail. Always inform the user and offer alternatives.

Key Principles

  1. Brand first, content second — Always extract brand instructions before generating content
  2. Never assume brand guidelines — Only apply what was explicitly retrieved from CMS
  3. Respect guardrails absolutely — Brand content rules are hard constraints, not suggestions
  4. Confirm brand selection — Never auto-select a brand without user confirmation
  5. Show your work — Tell the user which guidelines you applied and how
  6. Graceful degradation — If tools are unavailable, ask for manual guidelines rather than proceeding without branding

來源與署名

來源:forcedotcom/sf-skills位於skills/experience-cms-brand-apply提交e5164d9

授權條款: 無授權條款

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