Talking To The User

On Call

incident-io

說明 incident.io 的待命排班、覆寫、代班請求與升級路徑，以及如何讀取和變更它們。

Architecture Author

incident-io

撰寫並維護架構文件，說明各系統是什麼、執行在哪裡、相依什麼以及資源的真實名稱。

Skill Authoring

incident-io

Create and improve the skills in your own plugins — the ones incident.io's agents and your coding agents load. Use whenever you're writing, editing, or reviewing a skill in any way: creating one, improving one from usage feedback or a review brief, or asking what makes a good skill.

Extensions Review

incident-io

Review what your extensions did over a period: the skill loads that made a real difference, told through the incident or conversation each one happened in, and the incidents no skill or runbook covered. Use whenever anyone wants a review, digest, or pulse of extension or skill usage over a window — "how did our skills do this week", "post yesterday's extensions review to our channel" — one-off or on a schedule. Whether the estate is healthy (sync state, funnels, issues to fix) is the doctor skill, not this one.

Extensions

incident-io

Understand the extensions so that you can help a user configure and manage their incident.io agent estate. Use whenever you're working with incident.io plugins, skills, connectors or MCPs in any way ("I want to set up an incident plugin"), when someone new wants to give incident.io's agents their own knowledge and doesn't yet know the pieces, or when you need to understand the user's existing configuration before editing a plugin or skill.

Doctor

incident-io

審查 incident.io 代理資產（外掛、技能與連線）的健康狀態，並將每項發現轉交給對應的修復方。