Discover Stakeholder Summary

product-on-purpose/pm-skills/skills/discover-stakeholder-summary

作者 product-on-purpose1cef1a9eae10017389863d51e289e0ae41e17fcbApache-2.0收錄於 2026年10月9日更新於 2026年10月9日

Maps the people and groups with a stake in a project, documenting their needs, concerns, influence, and engagement approach. Use at project kickoff, when taking over from another PM, or when resistance signals misalignment. For the update you send to those stakeholders, use foundation-stakeholder-update instead; this skill maps them, that one talks to them.

AI 產生的概覽

梳理專案利害關係人,記錄其需求、顧慮、影響力、關係與參與方式。

功能
這個技能引導建立專案利害關係人摘要文件。它依序帶你辨識利害關係人、評估其影響力與關注度、記錄其觀點、梳理彼此關係、依參與程度分類、規劃溝通,並列出風險與因應措施。產出依範本編排,涵蓋概觀、利害關係人地圖、人物側寫、詳細分析、關鍵關係、溝通計畫、風險緩解、行動項目與文件歷程。
適用情境
適用於新專案或新計畫啟動時、從其他專案經理手中接手現有專案時、需要跨職能支持的重大決策點之前,或專案中期出現阻力與不一致時。也適合組織變動導致利害關係人版圖改變,以及為發布或變更準備溝通策略的情境。
執行需求
不需要指令碼或特殊工具,僅為說明性技能。它會引用 references/ 中隨附的範本與範例檔案來組織產出。
<!-- PM-Skills | https://github.com/product-on-purpose/pm-skills | Apache 2.0 -->

Stakeholder Summary

A stakeholder summary documents the people and groups who have interest in or influence over a project, capturing their needs, concerns, and relationships. Effective stakeholder management often determines project success more than technical execution, making this document essential for navigating organizational complexity.

When to Use

  • At the start of a new project or initiative to map the landscape
  • When taking over an existing project from another PM
  • Before major decision points that require cross-functional buy-in
  • When experiencing resistance or misalignment mid-project
  • During organizational changes that shift stakeholder dynamics
  • When preparing communication strategies for launches or changes

When NOT to Use

  • You need the async update you will SEND to stakeholders -> use foundation-stakeholder-update; this skill maps them, that one talks to them
  • You are preparing for one specific high-stakes meeting -> use foundation-meeting-brief
  • You need customer research synthesis rather than an influence map -> use discover-interview-synthesis
  • You want a persona to design or market against -> use foundation-persona

Instructions

When asked to create a stakeholder summary, follow these steps:

  1. Identify All Stakeholders List everyone with a stake in the project: sponsors, approvers, contributors, consumers of the output, and those affected by changes. Cast a wide net initially.you can prioritize later. Include both individuals and groups.

  2. Assess Influence and Interest For each stakeholder, evaluate their influence (power to affect the project) and interest (how much they care about outcomes). This determines how much attention each requires.

  3. Understand Their Perspective Document what each stakeholder needs from the project, what concerns or risks they perceive, and what a successful outcome looks like to them. When possible, validate these directly through conversation.

  4. Map Relationships Identify key dependencies, alliances, and potential conflicts between stakeholders. Understanding who influences whom helps you navigate organizational dynamics.

  5. Categorize by Engagement Level Based on influence and interest, determine the appropriate engagement approach: actively manage, keep satisfied, keep informed, or monitor. Different stakeholders need different levels of attention.

  6. Plan Communication For high-priority stakeholders, define communication cadence, preferred channels, and key messages. Good stakeholder management is proactive, not reactive.

  7. Identify Risks and Mitigations Note where stakeholder concerns could derail the project and plan how to address them. Early attention to resistant stakeholders prevents surprises.

Output Format

Use the template in references/TEMPLATE.md to structure the output. A complete summary fills every template section: Overview; Stakeholder Map; Stakeholder Profiles; Detailed Stakeholder Analysis; Key Relationships; Communication Plan; Risk Mitigation; Action Items; and Document History.

Quality Checklist

Before finalizing, verify:

  • All significant stakeholders are identified (not just obvious ones)
  • Influence and interest assessments are realistic, not wishful
  • Concerns are documented from stakeholder's perspective, not dismissed
  • Relationships and dependencies are mapped
  • Communication plan is specific and actionable
  • Resistant stakeholders have mitigation strategies

Examples

See references/EXAMPLE.md for a completed example.

來源與署名

來源:product-on-purpose/pm-skills位於skills/discover-stakeholder-summary提交1cef1a9

授權條款: Apache-2.0

內容歸原作者所有。SourceWeft 從公開儲存庫中收錄這些內容。

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