Customer Journey Map
by deanpeters1b5a524ebb95No license7.2K starsListed Oct 8, 2026Updated Oct 8, 2026Repository updated 5 weeks ago
Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.
Only the file list is public. File contents are available once the skill is installed in a workspace.
| Path | Size | Type |
|---|---|---|
| examples/meta-product-manager-skills.md | 3.7 KB | text/markdown |
| examples/sample.md | 2.6 KB | text/markdown |
| SKILL.md | 14.6 KB | text/markdown |
| template.md | 1.1 KB | text/markdown |
Source and attribution
Source:deanpeters/product-manager-skillsinskills/customer-journey-mapat commit1b5a524
License: No license
Content belongs to its original authors. SourceWeft indexes it from a public repository.
More from deanpeters/product-manager-skills
Workshop Facilitation
deanpeters
Defines a one-question-at-a-time facilitation protocol for interactive workshop and guided sessions.
User Story Splitting
deanpeters
Splits large user stories and epics into smaller, independently deliverable stories using eight systematic split patterns.
User Story Mapping
deanpeters
Builds a user story map that breaks a user journey into activities, steps, tasks, and release slices.
User Story
deanpeters
Writes user stories in Mike Cohn format with Gherkin acceptance criteria, plus an optional Markdown stub generator.
Storyboard
deanpeters
Builds a six-frame storyboard narrative tracing a user's journey from problem to solution.
Saas Revenue Growth Metrics
deanpeters
Explains and calculates SaaS revenue, retention and growth metrics such as MRR, ARR, churn and NRR.
More in Business & Finance
Value Creation Plan
anthropics
Structures post-acquisition value creation plans with revenue, cost and operational levers mapped to an EBITDA bridge.
Swap Curve Strategy
anthropics
Analyzes interest rate swap curves, swap spreads, real rates and curve trade ideas using MCP pricing tools.
Deal Sourcing
anthropics
Guides a private equity deal sourcing pipeline: find target companies, check CRM history, and draft founder outreach emails.
Unit Economics
anthropics
Analyzes unit economics for private equity targets: ARR cohorts, LTV/CAC, net retention, payback and margin waterfall.
Option Vol Analysis
anthropics
Analyzes option volatility by combining vol surfaces, option pricing with Greeks, and historical prices to compare implied and realized vol.
Dd Meeting Prep
anthropics
Prepares question lists, benchmarks and red flags for due diligence meetings such as management presentations and expert calls.