Service Digital Engagement Channel Configure
forcedotcom/sf-skills/plugins/builder/service-engagement/skills/service-digital-engagement-channel-configureby forcedotcome5164d94d7511c00fa02a5b8b60754b2361e178fNo license1K starsListed Oct 9, 2026Updated Oct 9, 2026Repository updated yesterday
Configures and deploys enhanced chat Messaging Channels for Messaging for In-App and Web (MIAW). Use when the user needs to create, deploy, and activate a messaging channel configured with Omni-Channel Flow, Omni-Channel Queue, User, or Agentforce Service Agent routing. Generates MessagingChannel metadata, deploys it to the target org, and activates the channel with User Verification, pre-chat forms, automated responses, consent settings, and all customizable channel options via Metadata API. TRIGGER when the user mentions messaging channel, MIAW, enhanced chat, in-app messaging, web messaging setup, or references a .messagingChannel-meta.xml file. DO NOT TRIGGER when the user is configuring legacy Live Agent chat, Embedded Service deployments without messaging, or standard Omni-Channel routing rules without a messaging channel.
Only the file list is public. File contents are available once the skill is installed in a workspace.
| Path | Size | Type |
|---|---|---|
| assets/messaging_channel_template.xml | 4.6 KB | text/plain |
| examples/asa_agent_channel.xml | 2.7 KB | text/plain |
| examples/omni_flow_channel.xml | 3 KB | text/plain |
| examples/omni_queue_channel.xml | 2.4 KB | text/plain |
| references/channel_settings.md | 11.6 KB | text/markdown |
| scripts/check-api-version.sh | 1.1 KB | text/plain |
| scripts/normalize-channel-name.sh | 676 B | text/plain |
| SKILL.md | 19.4 KB | text/markdown |
Source and attribution
Source:forcedotcom/sf-skillsinplugins/builder/service-engagement/skills/service-digital-engagement-channel-configureat commite5164d9
License: No license
Content belongs to its original authors. SourceWeft indexes it from a public repository.
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