Service Digital Engagement Channel Configure

forcedotcom/sf-skills/plugins/builder/service-engagement/skills/service-digital-engagement-channel-configure

by forcedotcome5164d94d7511c00fa02a5b8b60754b2361e178fNo license1K starsListed Oct 9, 2026Updated Oct 9, 2026Repository updated yesterday

Configures and deploys enhanced chat Messaging Channels for Messaging for In-App and Web (MIAW). Use when the user needs to create, deploy, and activate a messaging channel configured with Omni-Channel Flow, Omni-Channel Queue, User, or Agentforce Service Agent routing. Generates MessagingChannel metadata, deploys it to the target org, and activates the channel with User Verification, pre-chat forms, automated responses, consent settings, and all customizable channel options via Metadata API. TRIGGER when the user mentions messaging channel, MIAW, enhanced chat, in-app messaging, web messaging setup, or references a .messagingChannel-meta.xml file. DO NOT TRIGGER when the user is configuring legacy Live Agent chat, Embedded Service deployments without messaging, or standard Omni-Channel routing rules without a messaging channel.

Includes scriptsDevOps & Cloud

Add to a SourceWeft workspace

  1. Open the skill in your dashboard and add it to a workspace.
  2. Enable it for the chats that should use it.

This skill includes scripts. They run in your workspace sandbox when the skill is used — review the file list and source before adding it.

Add to SourceWeft

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Ask your agent to install it

Paste this prompt into Claude Code, Codex, Cursor or another agent that can run commands — or into SourceWeft chat. The agent reads this skill's install guide, shows you its source, license and scripts, and installs it with the SourceWeft CLI once you agree.

Read https://sourceweft.com/skills/gh-forcedotcom-sf-skills-service-digital-engagement-channel-configure-plugins-builder-service-engagement-skills-service-digital-engage-dd949b29ff7660c7/install.md and install the skill it describes. Before installing, show me its source, license and whether it ships scripts, and wait for my OK. Ask me before changing anything else on my machine.

Read the install guide the agent follows

Install it yourself from a terminal

For Claude Code, Codex, Cursor and other local agents. The SourceWeft CLI fetches the skill from its source repository at the commit scanned here, and verifies every file against the hashes recorded when the skill was scanned. If anything differs, nothing is written.

npx @sourceweft/cli skills install @forcedotcom/service-digital-engagement-channel-configure-plugins-builder-service-engagement-skills

Add --agent claude-code, codex, cursor or universal to choose which agent gets it (Claude Code by default).

Installed locally, this skill's scripts run on your machine, not in a sandbox. Read them first — the CLI asks before installing.

Upstream installer — not verified by SourceWeft

The open-source skills installer fetches the same pinned commit, but does not check the files against the hashes SourceWeft recorded.

npx skills add https://github.com/forcedotcom/sf-skills/tree/e5164d94d7511c00fa02a5b8b60754b2361e178f/plugins/builder/service-engagement/skills/service-digital-engagement-channel-configure

Source and attribution

Source:forcedotcom/sf-skillsinplugins/builder/service-engagement/skills/service-digital-engagement-channel-configureat commite5164d9

License: No license

Content belongs to its original authors. SourceWeft indexes it from a public repository.

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