Rate Shopping

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Rate Shopping and Comparison

Get Rates for a Shipment

1. Collect: origin address, destination address, parcel (length, width, height, distance_unit, weight, mass_unit). All dimension and weight values must be strings (e.g., "10" not 10).
2. Optionally validate both addresses with ValidateAddress (see Address Validation).
3. Call CreateShipment with address_from, address_to (as inline address objects using v1 field names -- street1, city, state, zip, country -- not object IDs), and parcels.
4. The response rates array contains available options. Present a table: carrier, service level, price, estimated days.
5. Note: the same carrier may return duplicate rates from multiple carrier accounts. Present the best rate per carrier/service combination.
6. Each rate carries an object_id. To buy a label, pass the chosen rate's object_id to the purchase flow (see Label Purchase); you do not re-send the address or parcel.

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Rate Expiration

Rates expire after 7 days. If a user tries to purchase a rate that was retrieved more than 7 days ago, create a new shipment to get fresh rates.

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Filter by Speed

Map user requests: "overnight" = estimated_days 1, "2-day" = estimated_days <= 2, "within N days" = estimated_days <= N. Filter the rates array accordingly. If nothing matches, show the fastest available option.

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International Rates

Some carriers may return international rates without a customs declaration, but others will not. If no rates are returned, try attaching a customs declaration to the shipment. Some carriers also require a phone number on the destination address for international rate retrieval. Inform the user that customs will be required at label purchase time regardless. See shippo/references/customs-guide.md for customs details.

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Checkout Rates (Line Items)

Call CreateLiveRate instead of CreateShipment. Accepts address_from, address_to, and line_items (each with title, quantity, total_price, currency, weight, weight_unit).

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Rates in a Specific Currency

Call ListShipmentRatesByCurrencyCode with the preferred ISO currency code (USD, EUR, GBP, CAD, etc.).

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Recommendation

Identify the cheapest (lowest amount), fastest (lowest estimated_days), and best-value options from the rates array. These are not API fields -- compute them by sorting the rates array yourself. State the trade-off: "Option A is $X cheaper but takes Y more days than Option B."

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Troubleshooting: No Rates

• Verify both addresses passed validation (most common cause).
• Confirm parcel dimensions are reasonable (not zero, not exceeding carrier limits).
• Shippo provides managed carrier accounts by default for major carriers. If no rates are returned, the issue is more likely address validation, unsupported route, or parcel dimensions -- not missing carrier accounts. You can verify with ListCarrierAccounts if needed.
• Rates expire after 7 days. If stale, create a new shipment to get fresh rates.

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Quick Reference

Get rates: (optional) ValidateAddress (x2) -> CreateShipment (with inline addresses) -> read rates array