Shippo Support Ticket
by goshippocf8e96532f24No license3 starsListed Oct 8, 2026Updated Oct 8, 2026Repository updated 2 weeks ago
Generate a complete, auto-classified, ready-to-paste Shippo support ticket for a single shipment or label. Use when a support agent or customer needs to escalate a shipping issue (lost/delayed package, unused-label refund, billing/rate adjustment, address exception, customs hold, carrier-account, or tracking-webhook problem). Given a tracking number + carrier, a transaction (label) ID, or a shipment ID, it classifies the issue, runs the right read-only Shippo MCP lookups, computes the triage timeline, and emits both a copy-paste support message and a routing-tagged JSON block so the ticket lands in the right pipeline first time.
Add to a SourceWeft workspace
- Open the skill in your dashboard and add it to a workspace.
- Enable it for the chats that should use it.
This skill is instructions only: it ships no scripts to execute.
Add to SourceWeftYou will be asked to sign in first, then taken straight to this skill.
Ask your agent to install it
Paste this prompt into Claude Code, Codex, Cursor or another agent that can run commands — or into SourceWeft chat. The agent reads this skill's install guide, shows you its source, license and scripts, and installs it with the SourceWeft CLI once you agree.
Read https://sourceweft.com/skills/gh-goshippo-ai-shippo-support-ticket/install.md and install the skill it describes. Before installing, show me its source, license and whether it ships scripts, and wait for my OK. Ask me before changing anything else on my machine.Install it yourself from a terminal
For Claude Code, Codex, Cursor and other local agents. The SourceWeft CLI fetches the skill from its source repository at the commit scanned here, and verifies every file against the hashes recorded when the skill was scanned. If anything differs, nothing is written.
npx @sourceweft/cli skills install gh-goshippo-ai-shippo-support-ticketAdd --agent claude-code, codex, cursor or universal to choose which agent gets it (Claude Code by default).
Upstream installer — not verified by SourceWeft
The open-source skills installer fetches the same pinned commit, but does not check the files against the hashes SourceWeft recorded.
npx skills add https://github.com/goshippo/ai/tree/cf8e96532f243883ff84f6d4035e72884b46d132/providers/claude/plugin/skills/shippo-support-ticketSource and attribution
Source:goshippo/aiinproviders/claude/plugin/skills/shippo-support-ticketat commitcf8e965
License: No license
Content belongs to its original authors. SourceWeft indexes it from a public repository.
More from goshippo/ai
Upgrade Shippo
goshippo
Guides Shippo API version awareness, webhook payload versioning, and troubleshooting of the hosted Shippo MCP server.
Tracking
goshippo
Track packages across carriers via the Shippo API, including tracking history and webhooks.
Shippo Best Practices
goshippo
Guides Shippo integration decisions, choosing between Rates at Checkout vs. full Shipments+Transactions vs. Batch processing, address validation strategy (v1 vs v2 fields), domestic vs international workflows (customs declarations, incoterms), label format selection, and webhook setup. Use when planning, building, or reviewing any Shippo integration, including building checkout flows, bulk fulfillment pipelines, address validation, label generation, package tracking, customs handling, or webhook subscriptions.
Shipping Analysis
goshippo
Analyzes shipping costs, compares carriers, optimizes package dimensions, and reviews historical shipping spend via the Shippo API.
Rate Shopping
goshippo
Compares multi-carrier shipping rates via the Shippo API and recommends cheapest, fastest, or best-value options.
Label Purchase
goshippo
Guides purchasing domestic, international and return shipping labels through the Shippo API, including customs and refunds.