Email Marketing

作者 claude-office-skills9c4c7d5cd281MIT499 個星標收錄於 2026年10月8日更新於 2026年10月8日儲存庫8 個月前更新

Email marketing automation - campaign creation, sequence building, A/B testing, deliverability optimization, and analytics

AI 產生的概覽

建立電子郵件行銷活動、自動化序列、A/B 測試、分眾方案與送達率指南。

功能
此技能為電子郵件行銷工作提供結構化範本與框架:歡迎、電子報、促銷、購物車挽回與再互動序列,以及 A/B 測試方案、名單分眾策略、送達率檢查清單和 KPI 報告範本。它產出的是書面活動方案、序列大綱、主旨行變體與報告格式,而非實際寄送郵件。它僅包含說明,不附帶指令碼。
適用情境
適用於規劃或草擬電子郵件行銷活動、滴灌序列、主旨行測試、受眾分眾,以及送達率與指標檢視。適合從事電子報、生命週期流程或促銷寄送的的行銷人員與團隊。
執行需求
不包含指令碼,僅為說明性內容。其中繼資料引用了一個帶有 Mailchimp、SendGrid 與 Klaviyo 工具的電子郵件 MCP 伺服器,因此若要實際寄送或管理活動,需要這些整合及其憑證。

Email Marketing

Comprehensive email marketing skill covering campaign creation, automated sequences, A/B testing, segmentation, and deliverability optimization.

Overview

This skill covers:

  • Email campaign creation and templates
  • Automated drip sequences
  • A/B testing frameworks
  • List segmentation strategies
  • Deliverability best practices

Email Types & Templates

1. Welcome Sequence

yaml
sequence: "Welcome Series"trigger: subscriber_signupduration: 14_days
emails:  - day_0:      subject: "Welcome to {Brand} 🎉"      goal: deliver_lead_magnet + set_expectations      template: |        Hi {first_name},                Welcome to {Brand}! Here's your [free resource].                Over the next 2 weeks, I'll share:        • {benefit_1}        • {benefit_2}        • {benefit_3}                First up: [teaser for email 2]                Talk soon,        {sender_name}          - day_2:      subject: "The #1 mistake {audience} make"      goal: educate + build_trust        - day_4:      subject: "{first_name}, quick question"      goal: engagement + segmentation        - day_7:      subject: "How {customer} achieved {result}"      goal: social_proof + soft_pitch        - day_10:      subject: "Ready to {achieve_goal}?"      goal: conversion + offer        - day_14:      subject: "Last chance: {offer_details}"      goal: urgency + final_conversion

2. Newsletter Template

yaml
newsletter:  frequency: weekly  day: Tuesday  time: 10:00 AM    structure:    - header:        logo: true        issue_number: true            - intro:        personal_note: 2-3 sentences        tease_content: true            - main_content:        sections: 3-5        format: |          ## {Section Title}                    {2-3 paragraph insight}                    **Key takeaway**: {one-liner}                    [Read more →]({link})              - curated_links:        count: 3-5        format: "• {title} - {one-line description}"            - cta:        primary: product/service        secondary: share/reply            - footer:        social_links: true        unsubscribe: required

3. Promotional Email

yaml
promo_email:  type: sale_announcement    subject_options:    - "{first_name}, 30% off ends tonight"    - "🚨 Final hours: Your exclusive deal"    - "Last call: Save $X on {product}"      structure:    hero:      headline: "{Offer headline}"      subhead: "Limited time only"      cta_button: "Shop Now"          body:      - urgency: "Sale ends in {countdown}"      - social_proof: "{X} customers already saved"      - benefits: bullet list      - testimonial: 1 short quote          cta:      button_text: "Claim Your {X}% Off"      link: "{promo_landing_page}"          ps:      text: "P.S. {urgency reminder or bonus}"

Automated Sequences

Cart Abandonment

yaml
sequence: "Cart Recovery"trigger: cart_abandonedwait_before_start: 1_hour
emails:  - email_1:      delay: 1_hour      subject: "Forgot something? 🛒"      content: |        Hi {first_name},                You left some items in your cart:                {cart_items_with_images}                [Complete Your Order →]                Questions? Reply to this email.          - email_2:      delay: 24_hours      subject: "Your cart is waiting"      content: |        Still thinking it over?                Here's why {X} customers love {product}:                ⭐ "{testimonial}"                [Complete Purchase →]          - email_3:      delay: 72_hours      subject: "Last chance + free shipping"      content: |        Hi {first_name},                Your cart expires soon, but here's a little incentive:                Use code FREESHIP for free shipping.                [Complete Order with Free Shipping →]

Re-engagement Sequence

yaml
sequence: "Win-Back"trigger: inactive_90_days
emails:  - email_1:      subject: "We miss you, {first_name}"      content: |        It's been a while! Here's what's new at {Brand}:                • {New feature 1}        • {New feature 2}        • {New content}                Come back and check it out →          - email_2:      delay: 7_days      subject: "A special offer just for you"      content: |        {first_name},                We'd love to have you back. Here's 20% off your next purchase.                Use code: COMEBACK20          - email_3:      delay: 14_days      subject: "Should we part ways?"      content: |        Hi {first_name},                We noticed you haven't opened our emails in a while.                If you'd like to stay subscribed, click here: [Stay Subscribed]                If not, we'll remove you from our list in 7 days.                No hard feelings either way.

A/B Testing Framework

What to Test

yaml
ab_test_elements:  high_impact:    - subject_line:        variants: 2-3        sample_size: 20% of list        winner_criteria: open_rate            - send_time:        variants: [morning, afternoon, evening]        test_duration: 2_weeks            - cta_button:        variants: [text, color, placement]        winner_criteria: click_rate          medium_impact:    - preview_text    - email_length    - personalization_level    - image_vs_no_image      low_impact:    - font_choice    - button_shape    - footer_layout

Subject Line A/B Test Examples

yaml
test_1:  hypothesis: "Emoji increases open rate"  variant_a: "Your weekly productivity tips"  variant_b: "Your weekly productivity tips 🚀"  test_2:  hypothesis: "Personalization increases open rate"  variant_a: "New features you'll love"  variant_b: "{first_name}, new features you'll love"  test_3:  hypothesis: "Curiosity gap increases open rate"  variant_a: "5 ways to save money"  variant_b: "The $500 mistake I almost made"  test_4:  hypothesis: "Urgency increases open rate"  variant_a: "30% off this weekend"  variant_b: "30% off ends in 24 hours"

Segmentation Strategies

yaml
segmentation:  behavioral:    - purchase_history:        segments: [never_purchased, one_time, repeat, vip]            - engagement_level:        segments: [highly_engaged, moderate, inactive, churned]        criteria:          highly_engaged: opened_5_of_last_5          moderate: opened_2_5_of_last_5          inactive: no_open_30_days          churned: no_open_90_days              - product_interest:        based_on: [clicks, page_views, cart_adds]          demographic:    - location: for timezone optimization    - industry: for B2B personalization    - company_size: for offer customization      lifecycle:    - stage: [lead, trial, customer, churned]    - tenure: [new, established, long_term]
segment_specific_content:  vip_customers:    - early_access: true    - exclusive_discounts: true    - personalized_recommendations: true      inactive_subscribers:    - reduced_frequency: true    - re_engagement_offers: true    - sunset_flow: after_90_days

Deliverability Best Practices

yaml
deliverability:  authentication:    required:      - SPF: sender policy framework      - DKIM: domain keys      - DMARC: alignment policy    check: mxtoolbox.com      list_hygiene:    - remove_bounces: immediately    - remove_unsubscribes: immediately    - re_engage_inactive: after_60_days    - remove_inactive: after_90_days      content_best_practices:    - spam_words_avoid: [free, act now, limited time, click here]    - text_to_image_ratio: 60:40    - alt_text: on all images    - unsubscribe_link: prominent    - physical_address: required (CAN-SPAM)      sending_practices:    - warm_up_new_domain: 2-4 weeks    - consistent_sending: same days/times    - gradual_volume_increase: max 20%/week    - monitor_complaints: target <0.1%

Analytics & KPIs

yaml
email_metrics:  primary:    - open_rate:        benchmark: 20-25%        improve_with: subject_lines, sender_name, send_time            - click_rate:        benchmark: 2-5%        improve_with: content, cta, design            - conversion_rate:        benchmark: 1-3%        improve_with: offer, landing_page, targeting          secondary:    - unsubscribe_rate:        healthy: <0.5%        action: review frequency, content relevance            - bounce_rate:        healthy: <2%        action: clean list, verify emails            - spam_complaints:        healthy: <0.1%        action: improve opt-in, add unsubscribe          revenue:    - revenue_per_email    - revenue_per_subscriber    - customer_lifetime_value
reporting_template: |  # Email Performance Report - {Week/Month}    ## Campaign Summary  | Campaign | Sent | Opens | Clicks | Conv | Revenue |  |----------|------|-------|--------|------|---------|  | Newsletter | 10K | 22% | 3.5% | 1.2% | $5,000 |  | Promo | 10K | 28% | 5.2% | 2.8% | $12,000 |    ## List Health  - Total subscribers: 50,000  - New this week: 500  - Unsubscribes: 45 (0.09%)  - Bounces: 12 (0.02%)    ## Top Performing  - Best subject: "{subject}" (32% open rate)  - Best CTA: "{cta}" (8% click rate)    ## Recommendations  1. Test more curiosity-based subjects  2. Segment by engagement for next promo  3. Clean inactive subscribers (2,000+)

Output Example

Request: "Create a welcome email sequence for a SaaS product"

Output:

markdown
# Welcome Sequence - SaaS Product
## Email 1: Welcome (Immediate)**Subject**: Welcome to {Product}! Here's your quick start guide 🚀

Hi {first_name},

Welcome to {Product}! I'm {founder_name}, and I'm thrilled you're here.

You just joined 10,000+ teams who've transformed how they work.

Your first step: [Complete your profile] (takes 2 min)

Over the next week, I'll share: • The 3 features that save users 5+ hours/week • How {Company} increased productivity by 40% • Pro tips from power users

Questions? Just reply to this email—I read every one.

Let's do this, {founder_name}

P.S. Need help? [Book a free onboarding call]


---
## Email 2: Quick Win (Day 2)**Subject**: {first_name}, try this 2-minute trick

Hi {first_name},

Day 2, and I want to share the #1 feature our users love:

[Feature Name]

It takes 2 minutes to set up, and users report saving 1+ hour every day.

Here's how:

  1. Go to Settings → [Feature]
  2. Click "Enable"
  3. That's it!

[Set it up now →]

Tomorrow, I'll show you how {Customer} used this to {impressive result}.

Talk soon, {founder_name}


---
## Email 3: Social Proof (Day 4)**Subject**: How {Customer} saved 10 hours/week

Hi {first_name},

Meet Sarah, a project manager at {Company}.

Before {Product}: "I spent 10+ hours/week on status updates."

After {Product}: "Everything's automated. I focus on actual work now."

The best part? She set it up in one afternoon.

Want similar results? Here are Sarah's top 3 tips:

  1. {Tip 1}
  2. {Tip 2}
  3. {Tip 3}

[See the full case study →]

What's your biggest productivity challenge? Reply and let me know.

{founder_name}


---
## Email 4: Engagement Check (Day 7)**Subject**: Quick question, {first_name}

Hi {first_name},

It's been a week! Quick check-in:

How's {Product} working for you so far?

A) 🚀 Loving it! B) 🤔 Still figuring it out C) 😕 Having some issues

[Click your answer]

Based on your response, I'll send you the most relevant resources.

{founder_name}

P.S. If you picked C, reply with details and my team will help within 24 hours.


---
## Email 5: Conversion (Day 10)**Subject**: Ready to unlock full power?

Hi {first_name},

You've been using {Product} for 10 days. Here's what you've accomplished:

📊 {personalized_stats}

Impressive! But you're only using 40% of what {Product} can do.

With Pro, you unlock: ✅ {Pro feature 1} ✅ {Pro feature 2} ✅ {Pro feature 3}

Teams who upgrade see {X%} more productivity on average.

[Upgrade to Pro →]

Use code WELCOME20 for 20% off your first year.

{founder_name}


---
**Sequence Settings:**- Wait time between emails: As specified- Skip weekend sends: Yes- Exit condition: Upgrades OR unsubscribes- Branch: If no opens after email 3 → shorter re-engagement sequence

Email Marketing Skill - Part of Claude Office Skills

來源與署名

來源:claude-office-skills/skills位於email-marketing提交9c4c7d5

授權條款: MIT

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