Customer Success Manager
alirezarezvani/claude-skills/business-growth/skills/customer-success-managerby alirezarezvani19392f7a0826MIT27K starsListed Oct 8, 2026Updated Oct 8, 2026Repository updated 5 weeks ago
Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analyzing customer accounts, reviewing retention metrics, scoring at-risk customers, or when the user mentions churn, customer health scores, upsell opportunities, expansion revenue, retention analysis, or customer analytics. Runs three Python CLI tools to produce deterministic health scores, churn risk tiers, and prioritized expansion recommendations across Enterprise, Mid-Market, and SMB segments.
Only the file list is public. File contents are available once the skill is installed in a workspace.
| Path | Size | Type |
|---|---|---|
| assets/executive_business_review_template.md | 6.8 KB | text/markdown |
| assets/expected_output.json | 4.2 KB | application/json |
| assets/onboarding_checklist_template.md | 7.2 KB | text/markdown |
| assets/qbr_template.md | 4.6 KB | text/markdown |
| assets/sample_customer_data.json | 9 KB | application/json |
| assets/success_plan_template.md | 5.8 KB | text/markdown |
| references/cs-metrics-benchmarks.md | 8.9 KB | text/markdown |
| references/cs-playbooks.md | 10.4 KB | text/markdown |
| references/health-scoring-framework.md | 8.3 KB | text/markdown |
| scripts/churn_risk_analyzer.py | 19.1 KB | text/plain |
| scripts/expansion_opportunity_scorer.py | 15.4 KB | text/plain |
| scripts/health_score_calculator.py | 17.7 KB | text/plain |
| SKILL.md | 9 KB | text/markdown |
Source and attribution
Source:alirezarezvani/claude-skillsinbusiness-growth/skills/customer-success-managerat commit19392f7
License: MIT
Content belongs to its original authors. SourceWeft indexes it from a public repository.
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