Customer Success Manager

alirezarezvani/claude-skills/business-growth/skills/customer-success-manager

by alirezarezvani19392f7a0826MIT27K starsListed Oct 8, 2026Updated Oct 8, 2026Repository updated 5 weeks ago

Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analyzing customer accounts, reviewing retention metrics, scoring at-risk customers, or when the user mentions churn, customer health scores, upsell opportunities, expansion revenue, retention analysis, or customer analytics. Runs three Python CLI tools to produce deterministic health scores, churn risk tiers, and prioritized expansion recommendations across Enterprise, Mid-Market, and SMB segments.

  1. 19392f7a0826Currentcommit 19392f7Published Oct 8, 2026

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Source:alirezarezvani/claude-skillsinbusiness-growth/skills/customer-success-managerat commit19392f7

License: MIT

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